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    a screen problem, what's causing it?

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by naton, Oct 19, 2011.

  1. naton

    naton Notebook Virtuoso

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    Since Monday, my screen turns black about three times a day when I'm using AutoCAD. I can barely see anything on the screen. The screen image is like the one in a laptop with a faulty inverter.

    In order to turn the laptop to normal I have put it to sleep and wakes it up. I can put it to sleep and turn in back on without touching the lead (using the power button). The issue with the screen seems to happens when I bring the laptop back to live after it had been hibernating overnight.

    I think its Win 7 or an issue with the VGA driver. I want to hear your thought before going ahead formating the harddrive and installing a fresh copy of 7.
     
    naton, Oct 19, 2011
    #1
  2. tilleroftheearth

    tilleroftheearth Wisdom listens quietly...

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    Have you updated to the latest Video driver? And the latest AutoCAD video driver? (If you have a Quadro FX card installed).

    Does it do this when you simply reboot? Seems like a windows (or other) update is interfering with the driver initialization after hibernating.

    Do you have the latest (v11) flash installed? Java (v6.27)?

    This is obviously a software issue - re-installing will simply bring this problem back again. I have had systems that were working for years with no problems but the current set of software/drivers/utilities I was using were making the system unstable if used in certain ways (just like you with hibernating). The only solution I could find at that time was simply not doing the sequence that was causing the issues. This was concluded after I had rebuilt the system a couple of times 'clean'.

    Maybe, this is all you need to change right now (stop hibernating) if updating any and all drivers/utilities doesn't bring any relief for these symptoms?

    Sorry I can't offer more help.
     
    tilleroftheearth, Oct 19, 2011
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  3. ExMM

    ExMM Notebook Evangelist

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    I am agree with tilleroftheearth.

    It happend exactly the same thing to me in the past. I thought at the beginning that my LCD was going to die soon, or maybe I had some lose cable inside.

    Nope, there was an issue with some drivers. I discovered after I went for a clean windows install to make sure that it wasn't an hardware problem.

    After that, didn't have any issue.
     
    ExMM, Oct 19, 2011
    #3
  4. naton

    naton Notebook Virtuoso

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    The GPU is an intel integrated. Guys thanks for confirming that its a driver/software issue. I'll re-install everything when I have bit of time :)
     
    naton, Oct 19, 2011
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