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    gateway 6831fx problem plz any advise?

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by xajis, Aug 26, 2008.

  1. xajis

    xajis Notebook Enthusiast

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    hello and sry if i posted in a wrong place im new to this website.. i just bought a gateway 6831fx and i have some problems.. when i play games after 10-15 mins depents on the game my screen turns black and i cant do anything, i have to turn of the laptop.. well i think problem is with the graphic card.. i talked to the guy who sold it to me and he told me to remove the card and send it to him for a replacement. now i want to ask how can i remove the gfx card and if my laptop supports geforce 9800, now i have 8800m gts..

    also sry for my bad english..
     
    xajis, Aug 26, 2008
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  2. naton

    naton Notebook Virtuoso

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    try to turn the sleep screen off
     
    naton, Aug 26, 2008
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  3. xajis

    xajis Notebook Enthusiast

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    well my computer dont sleep it crashes and i see black screen.. thnx for advice but it dosnt work :/
     
    xajis, Aug 26, 2008
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  4. Kamin_Majere

    Kamin_Majere =][= Ordo Hereticus

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    Well first you cant remove your GPU... it would be nice to have auser upgradeable GPU, but with the FX series we unfortunatly dont.

    Have you checked your temps? if your buying the computer second hand you might have gotten a machine that was pretty well slagged by the previous owner and they are just trying to get you to screw up the rig and then they can claim "you" messed it up with disassembly
     
    Kamin_Majere, Aug 26, 2008
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  5. naton

    naton Notebook Virtuoso

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    I wasn't aware that it was a second hand machine.
    With second hand computers you should always start with a fresh copy of the operating system
     
    naton, Aug 26, 2008
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  6. Andy

    Andy Notebook Prophet

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    Have you monitored the GPU temps ?? (If not, do so with HWMonitor)

    And run 3DMark06 or rthdribl....to stress the GPU.

    (And try to clean up the registry with CCleaner as well)
     
    Andy, Aug 26, 2008
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  7. naton

    naton Notebook Virtuoso

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    It could be your anti virus conflicting with the ame your playing.

    Try also to get the latest drivers for your graphics card. if you don't find them at the oficial website then try the OMEGA drivers.

    Look for patches released by the creators of the game you're playing.
     
    naton, Aug 26, 2008
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  8. xajis

    xajis Notebook Enthusiast

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    well i used that programs u told me maximum GPU temp was 50-60 c and my computer still crashed.. i dont know whats wrong, but now i know its not the games problem.. i can play some old classic games only that dont require a good pc but new ones my pc stucks and temperatures seem fine cpu is 65 c and craphic card 50-60c.. and u told me that i cant change graphic card on fx that means there is none who can fix my laptop? i need to buy a new one?
     
    xajis, Aug 26, 2008
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  9. Andy

    Andy Notebook Prophet

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    It just goes blank/crashes with a black screen, or does it give a BSOD ?

    If the GPU is the culprit, and is soldered to the motherboard, then the whole motherboard will have to be replaced.
     
    Andy, Aug 26, 2008
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  10. xajis

    xajis Notebook Enthusiast

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    some times very rarely i see a BSOD telling me smth about memory but most of the times the screen just goes black but i can still hear the game music em going loop? (sry donno how to explain it in English just the same thing repeating all the time) and i cant press any buttons need to press the power switch and restart.. (windows are fresh installed and latest drivers from gateway website)
     
    xajis, Aug 26, 2008
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  11. Andy

    Andy Notebook Prophet

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    Ok, Rare BSODs.
    Check if there is a Minidump folder in the Windows folder, and is there any recent minidump file in it....

    (Has the warranty expired ?)
     
    Andy, Aug 26, 2008
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  12. xajis

    xajis Notebook Enthusiast

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    yea warranty is expired and cant find that folder.. btw lets say its a problem with the graphic card my laptop cannot be repaired?
     
    xajis, Aug 26, 2008
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  13. Andy

    Andy Notebook Prophet

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    I am not sure, because if the GPU is soldered, it will be hard to repair it, and you'll have to look for a motherboad replacement (probably ebay or similar).

    Or sell the notebook alongwith all GPU issues addressed....
     
    Andy, Aug 26, 2008
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  14. xajis

    xajis Notebook Enthusiast

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    eh ok :/ are there any programs that i can actually understand whats the proplem?? for example check my ram my hdd my cpu etc...
     
    xajis, Aug 26, 2008
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  15. Andy

    Andy Notebook Prophet

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    To check the specifications or to diagnose them for errors and all ??
     
    Andy, Aug 26, 2008
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  16. xajis

    xajis Notebook Enthusiast

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    to diagnose them for errors.
     
    xajis, Aug 26, 2008
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  17. Andy

    Andy Notebook Prophet

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    RAM - Memtest86+

    CPU - Orthos

    HDD - Depends upon make/model ??
     
    Andy, Aug 26, 2008
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  18. narsnail

    narsnail Notebook Prophet

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    mine used to crash like this when I was fiddling around with drivers. Try 177.83, most stable for me so far, you can get em right off Nvidias website.

    Also blow out the vent on the left side with some compressed air, could be dust buildup holding all the hot air in.
     
    narsnail, Aug 26, 2008
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  19. xajis

    xajis Notebook Enthusiast

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    thnx m8 that fixed the problem :D
     
    xajis, Aug 27, 2008
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  20. narsnail

    narsnail Notebook Prophet

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    glad to hear it worked!
     
    narsnail, Aug 27, 2008
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  21. xajis

    xajis Notebook Enthusiast

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    well now i want to ask why i am the only one having this problem??? i searched and didnt find any forums reporting that problem on gateway laptops.. some laptops have the problem and others not?? and why gateway put unstable drivers in their website? and nvidia doesnt support gateway laptops gpu, i had to install the drivers manualy, when i start the installation i see an error nvidia cant find drivers bla bla bla.. anw laptop is fine now im just curious :)
     
    xajis, Aug 30, 2008
    #21