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    laptop support problems

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by plato2412, Oct 14, 2008.

  1. plato2412

    plato2412 Newbie

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    hi im plato,im new to this site so bear with me.i bought my daughter a laptop for £750 just over a year ago i was wondering if anyone could help me to find out if asus which is the make by the way,are resposable for repairing it as the motherboard has blown i took it back to the store and they didnt want to know because it was just over the years warrenty but i thought all asus were garenteed for three years.the laptop has had no mods made to it.i would be really greatful if someone could point me in the right direction by the way im in the uk and cant even get through to asus support which from what i can gather is in india if you could help i would be really greatful tyvm


    plato uk
     
    plato2412, Oct 14, 2008
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  2. Bog

    Bog Losing it...

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    http://support.asus.com/repair/repair.aspx?no=201&SLanguage=en-us

     
    Bog, Oct 14, 2008
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  3. K-TRON

    K-TRON Hi, I'm Jimmy Diesel ^_^

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    Contact ASUS directly or your reseller.
    Most likely ASUS will not respond cause of the whole vendor scanning stuff they do. Usually big companies never respond back to the public.

    What laptop is it exactly. Cause you can replace the motherboard yourself if you want to.
    You just need to buy a new motherboard, and swap it with the broken one.

    My friend had her ASUS sent in for repairs at ibuypower, and after they said they couldnt fix it, her system was sent to ASUS. It has been 4 months, and they still have not fixed the problem, so it may be better just to fix it yourself.

    K-TRON
     
    K-TRON, Oct 14, 2008
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