puzzled and any help would be great

my motherboard had 128mb shared graphics since been replaced by identical board now only has 64mb max graphics in bios, same setup as before. could this be a bios version difference as this new board has an updated bios version that is vista compatible or would this be that the graphics chip on the new board wont support 128mb? been told if i put extra memory in it would come back to 128mb max graphics but i have my doubts.

btw its a laptop and acer in there infinate wisdom changed it when there was nothing wrong with it, originally sent back 4 a new battery but acer said i have to send the whole laptop back. now they mullered its case and lost half my graphics, sent back 5 times within 6 months and its gotta go back yet again. the list so far is new case (that they broke), 2 motherboards, memory changed and to really top it off they didnt even send the power supply then sent me a new power supply with no mains lead because they lost mine. phoned acer near on every day and the latest is they said theyd phone me after 6 which considering they close at 6 is clever but proved to be another lie and fobbed off that someone would ring me back. they had the laptop longer than i have lol remeber all this all because a battery prob which i told them in the beginning so think carefully before having any kind of dealings with acer as customer services are worse than useless, by there own admission they have communication probs i.e there engineers cant read english so cant read the fault diagnosis report. the manager told the engineer to give me a free memory upgrade under warranty to give me my 128mb graphics back but no upgrade was given even though i have a copy of the sheet telling the engineer to do it, the last time they sent it back untouched same day and got damaged again in the process

very reluctant to send it back again so any help would be appreciated as im sure u can imagine im goin 2 end up pulling my hair out

spec: 3000+ sempron
ram: 2 x 256mb ddr 333
graphics: sis m760gx (supposed to be upto 128mb but debateable according to acer)

 

I need either a dell or HP which ever is better quality and support.price range of $500 to $900.Would prefer 60+ gig hard drive. unusually high ram. CD RW and floppy disk.Battery which will run machine well right up until 3 minute warning.Internal wi-fi card.

 

If it helps, whether that card has 64MB of memory or 128MB (it's all shared) makes no difference, and won't help performance at all. So, I wouldn't worry about it. Sorry to hear about all your troubles with Acer, sounds like they really gave you a hard time . . .

 

yah that's to bad i have a good time with acer support hope things work out for you

 

Thanks chaz
i see where your coming from but what i dont understand is why they put up to 128mb graphics there in the first place if it is never going to use it

lets just say a game needs 128mb or more graphics to run
as i'm told some games do

 

shared graphics memory takes away from your system memory, so as it is, you have very little ram, and taking more out of it for graphics memory is only going to slow your system down more. modern games need lots of system memory in addition to graphics memory. since you're stuck with shared memory, go buy yourself a 1gb stick. that's going to be as close to "making the most" out of your memory as your probably can do.

 

I am in agreement with Chaz, the reason they do it is more that it sells laptops. If you are looking at two laptops as a consumer, and both have the same amount of video memory you are going to assume that they must perform identically.