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    sager/clevo p750zm np9752-s keyboard removal

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by tbone999, Jun 22, 2015.

  1. tbone999

    tbone999 Newbie

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    hi

    i bought the laptop recently. i wanted to verify my ram modules but they are installed behind the keyboard. i removed the back cover and saw a screw with "KB" and removed that but am not able to figure out what other screws i need to remove and how to remove the keyboard. trying searching online but did not find anything relevant. can someone please help ?


    http://www.xoticpc.com/sager-np9752-clevo-p750zm-p-7850.html
     
  2. alexhawker

    alexhawker Spent Gladiator

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    Why not use something like hwinfo or cpu-z to confirm what modules are installed?


    Sent from my iPhone using Tapatalk
     
  3. tbone999

    tbone999 Newbie

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    The issue is that I used speccy / Cpu-z and RamMon and they all show that the Part number of the installed RAM is KHX1866C11S3L/8G. There is no such Part number on the Kingston website, I even called up kingston customer care to tell me if this is an alias for the correct Ram number ie HX318LS11IBK2/8. They said there is no such Ram with part number of KHX1866C11S3L/8G. I mailed Sager customer service, but they have not replied yet. Apart from this Rammon displays every property which kinda matches the RAM i am expecting with CL11 , 1.35V, 1866 MHz. The closest RAM what kingston or amazon show is http://www.kingston.com/us/memory/search/?partid=hx318ls11ibk2/8
    So i wanted to manually check the RAM installed in the laptop to verify it is a legit Kingston RAM as from the Rammon part number I dont think it is. Any suggestions ?
     
  4. m11kkg

    m11kkg Notebook Consultant

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    Oddly enough I thought exactly the same when I got my P771ZM. I paid for Kingston Hyper X something or other memory, but cpuz reported the module incorrectly, and I couldn't find any other software that could specifically id the Kingston module. Nothing listed on Kingston's website matched.

    Now as I'd been burnt in the past with fake memory, I downloaded the service manual from the 'Batman' owners thread, and looked up removing the keyboard to check the memory hiding under there.
    All was fine, it was a genuine Kingston module, and I used the part number to order a second module to go with it :)

    So if you head over to that thread in the Clevo owners section you'll be sorted m8.

    Mick.
     

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    Last edited: Jun 24, 2015
  5. HTWingNut

    HTWingNut Potato

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    There are two screws underneath the main access bay that you have to remove. Then there are four tabs across the top of the keyboard you have to pry back with a screwdriver, one at a time while gently lifting the keyboard up. Or you can use a thin tipped screwdriver to try to push it out as shown in the manual, and you have to push fairly hard, and I've had mixed results doing it this way. I'll try to show a video on the P770ZM.

    In the meantime at premamod.com go to "important" and then "service manuals" and download the service manual and it shows how to remove it.
     
  6. tbone999

    tbone999 Newbie

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    @m11kkg
    Thanks for that update. It's the same issue. I ordered 16GB more ram with the Kingston part number HX318LS11IBK2/16 from tigerdirect.com and when i installed in the 2 free dimm slots, after opening CPU-z, it's showing the same part number ie KHX1866C11S3L/8G for these new modules similar to that of existing ram modules. so i guess this is some cpu-z issue or some other ram part number issue and looks like all modules are authentic and i need not worry.

    @HTWingNut
    thanks for informing about premamod.com, i will checkout the manual for future reference and it has also has custom bios/firmware which i was also thinking of looking on the net as the stock P750ZM bios is extremely basic. just one question on this, if i dont want overclocking is there any other benefit of premamod custom bios over the stock one ?
     
    TomJGX likes this.
  7. Zymphad

    Zymphad Zymphad

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    Not really. I reverted back to stock BIOS. I was having issues with fan control and heat. Seemed PREMA's bios was causing it to run hotter.

    Use Intel XTU, it gives more options for overclocking than the BIOS and XTU writes to BIOS or something so your settings are set. Don't need to set it up again after.