uh oh... that didn't sound good

Hey all,

My system is the one listed in my sig and has given me very little trouble throughout.

When i opened it the notebook once, like a lot... so the display was almost facing the ceiling, one of my speakers stopped working for good... unless i close the notebook so much that I can't see the screen and can't even fit my fingers on the keyboard. No biggie, the speakers are so crappy i never use them anyways.

When I opened it up again a couple weeks later to the VERY open position (like when a lappy is closed, its at a 0 degree angle, open is a 90 degree angle, well let's call this about 140~150 degrees) it shut down immediately and completely. Again, booted back up with no problem.

Well this time I did it. Opened it a lot this morning after using it for an hour or so. I heard a pop or crackle sound... and my display is pitch black... and nothing is getting it back on. I think the back light is out or shot because i can still kinda make out the start bar on it... its a little less black than the rest but seriously... its all black. So this means the LCD is still on and working, but my back light is out.

So obviously there is some faulty wiring inside around the hinge... but could it have shorted my light or just unplugged and turned it off.

Also, are back lights replaceable or do I have to get a new screen all together. Cuz i don't think a bunch of little lights would cost as much as an LCD screen...

Anyone tell where I stand here... I'm going to a place that services MSI soon... but is this something I can take care of myself?

cheers,
JR

 

if you got your notebook in a brandnew state then for sure it has a warranty. just bring your notebook back to the dealer and they'll replace it for sure.

 

yeah... about that... Thing is MSI did not sell barebone in Canada... and I didn't want the get the rather weak offering they did sell in Canada... So I took a trip down south for a weekend and got it from a US online retailer... so I would have to ship... which I a hassle I'd rather avoid. But if that's my only option then... ugh.

 

scratch that. The online reseller is gone, leaving a trail of angry people in the MSI forum who are getting involved with the Better Business Bureau and so forth...

 

call msi directly. you could tell them you used to live in the usa and brought it to where you are now.. you would have to ship it im sure but see what they say

 

You can most likely find it here
You just need to know who manufacturers the screen

http://www.excelcomputerinc.com/html/xlsearchbulbs.asp

K-TRON

 

Did you see the update at the end of the MSI 1013 review?

It seems that you are not the only person to hit problems.

John

 

MSI CANADA is actually being amazing right now and offering to take a look at it under warranty! Yey! THanks for the link John, I'll get in touch with some other people on the issue. K-tron, thanks for that... it'd be a last resort for me to open up my screen... but glad to know the options there.