Backlit Keyboards not available in EMEA !?

To my big surprise I just found out through official HP sources that backlit keyboards for Elitebooks 8560w and 8760w are not available in the EMEA region (Europe, the Middle East and Africa) even though the partnumbers are available (check below), can anyone here confirm this?

Thanks a lot

Keyboard (includes keyboard cable, pointing stick, and pointing stick cable):
Without backlight, for use in Belgium 652553-A41
With backlight, for use in Belgium 652554-A41
Without backlight, for use in Brazil 652553-201
Without backlight, for use in Bulgaria 652553-261
With backlight, for use in Bulgaria 652554-261
Without backlight, for use in the Czech Republic and Slovakia 652553-A81
With backlight, for use in the Czech Republic and Slovakia 652554-A81
Without backlight, for use in Denmark 652553-081
With backlight, for use in Denmark 652554-081
Without backlight, for use in Finland and Sweden 652553-B71
With backlight, for use in Finland and Sweden 652554-B71
Without backlight, for use in France 652553-051
With backlight, for use in France 652554-051
Without backlight, for use in French Canada 652553-121
With backlight, for use in French Canada 652554-121
Without backlight, for use in Germany 652553-041
With backlight, for use in Germany 652554-041
Without backlight, for use in Greece 652553-DJ1
With backlight, for use in Greece 652554-DJ1
Without backlight, for use in Hungary 652553-211
With backlight, for use in Hungary 652554-211
Without backlight, for use in Iceland 652553-DD1
With backlight, for use in Iceland 652554-DD1
Without backlight, for use in Israel 652553-BB1
With backlight, for use in Israel 652554-BB1
Without backlight, for use in Italy
652553-061
With backlight, for use in Italy 652554-061
Without backlight, for use in Japan 652553-291
Without backlight, for use in Latin America 652553-161
With backlight, for use in Latin America 652554-161
Without backlight, for international use 652553-B31
With backlight, for international use 652554-B31
Without backlight, for use in Northwest Africa 652553-DW1
With backlight, for use in Northwest Africa 652554-DW1
Without backlight, for use in Norway 652553-091
With backlight, for use in Norway 652554-091
Without backlight, for use in Portugal 652553-131
With backlight, for use in Portugal 652554-131
Without backlight, for use in Russia 652553-251
With backlight, for use in Russia 652554-251
Without backlight, for use in Saudi Arabia 652553-171
With backlight, for use in Saudi Arabia 652554-171
Without backlight, for use in Slovenia 652553-BA1
With backlight, for use in Slovenia 652554-BA1
Without backlight, for use in South Korea 652553-AD1
With backlight, for use in South Korea 652554-AD1
Without backlight, for use in Spain 652553-071
With backlight, for use in Spain 652554-071
Without backlight, for use in Switzerland 652553-BG1
With backlight, for use in Switzerland 652554-BG1
Without backlight, for use in Taiwan 652553-AB1
With backlight, for use in Taiwan 652554-AB1
Without backlight, for use in Thailand 652553-281
With backlight, for use in Thailand 652554-281
Without backlight, for use in Turkey 652553-141
With backlight, for use in Turkey 652554-141
Without backlight, for use in the United Kingdom and Singapore 652553-031
With backlight, for use in the United Kingdom and Singapore 652554-031
Without backlight, for use in the United States 652553-001
With backlight, for use in the United States
652554-001

 

I cannot confirm but it is possible they do not exist. I have never seen one non-US backlit keyboard for the 8760w or 8560w

Have you tried ebay?

 

So, what are all those partnumbers for ?

 

I think they have supplier or quality problems but who knows? Or there are not enough people who want them and it is too expensive to produce them.

For the 8770w it still is only an option to get a backlit keyboard in Europe (no pre-configured model with it, as I know by now).

But maybe the 8770w backlit keyboard will fit in the 8760w. However, until now the 8770w is not available in Europe so the backlit keyboards will not be available for a while, too (if the will get them at all )

 

I can't see the 8770w at the HP portal yet, where did you see that ?

 

on the German site
HP EliteBook 8770w Mobile Workstation (LY562EA)

Quickspecs

http://h18004.www1.hp.com/products/quickspecs/14316_na/14316_na.pdf

 

Try your official local HP parts supplier. I've got my Belgian Backlit from the belgian HP partsurfer website, even while google turned me up with nothing.

 

Really Matias, I was told that none in EMEA are available.

Did you use: HP Parts Store - HP Computer Parts - HP Printer Parts - Compaq Parts ?

 

Seems like we will get backlit keyboards for the new 8570w and 8770w, now I just need to figure out what the spare parts are called

 

Just got it confirmed, the backlit keyboards are now available in EMEA
Keyboards for 8770w are compatible with 8760w.

 

and have you tried to buy it at your hp shop? I tried my country version and it is not available from hp part shop at the moment. I guess it still depends on version and country (where your hp part shop is localized)

 

Yes, it's there.

Find the partnumber you need here:

http://bizsupport1.austin.hp.com/bi...=5257511&prodTypeId=321957&objectID=c03436855

Order it here:

HP Parts Store - HP Computer Parts - HP Printer Parts - Compaq Parts

 

you are right! now it is really in stock, nice

But first I need a 8770w...

 

Nice, only the partsurfer doesn't seem to find the partnumber for the Belgium keyboard with backlight

 

Very awesome, thanks wii! Helped me a lot

 

Yeah, I will order mine asap, I hope it's not too hard to install

 

you can check out the videos first
Customer Self-Repair Steps (videos/animations)

 

Many thanks for this link, will definitely come in handy.

Is it possible that a HP engineer could make upgrades for you like the keyboard if you have 3 year next business day on-site warranty? (this free of charge off course)

I can do it myself, but with this I wanna make sure they can't tell me the laptop was opened in the past when there's something wrong with it and need to claim warranty.

 

Hello there,

Are you really sure that the backlit keyboards for 8770w are compatible with 8760w?

I have spoken with the HP tech support and they have told me that this is not the case:-(

Have you bought and fitted the backlit keyboard for the 8770w into your 8760w successfully?

Thanks a lot in advance for any feedback.

Best Regards,

Max

 

No, still working on this....

 

I'm also particularly interested in this, so much so that I am very much tempted to spend the £90 for the 8770 keyboard and attempt to install it in my 8760.

They never had a british backlit version and even higher up in the B2B Sales channels all HP staff were skipping beats when you tried to get a solid answer out of them prior to ordering.

The PN exists on the quickspecs and maintenance sheets they issued for the 8760w but absolutely nowhere could I find a distributor/reseller/HP B2B Sales person able to actually place an order on the part number.

 

VeeMan, exactly, I think EMEA was skipped completely, but if the 8770w keyboard part fits the 8760w, then the problem is solved.

Let me know if you do this :thumbsup:

 

HI,

I just joined this forum.I've been looking for the answer for a long time.....
I finally got it working - WOW it was a real quest...;-)
On my 8760W - the keyboard designed for ( 8770W ) - 688738-031 is working Fine !!
I managed to install the driver as well - can set the time the lights fade...5s 15s 30 etc...
I thought there were two brightness settings for the keys but I cannot figure out how to control it...

Anyway,

If you want to know more let me know....

:hi2:

 

Sound good, was it hard to install ?

 

hello,

i also ordered the 8770w backlit keyboard and installed it but the driver isnt working, which one did you choose?

whats your OS? iv got win8

cya

 

Hi, I have Windows 7 x64 ....
At first I couldn't make it work...Updated windows most updates and suddenly started working...its just a setting where you set the time the keys dim...keyboard drivers panel...
or you can set the time in BIOS...
most of the time I just switch the illumination on and off using the F key with Fn...

Cheers for the brave..;-)

 

im sorry, but i dont get it, i tried all options but i dont find anything about key dim...

iv got the standard keyboard driver, there are no options, which one do you have

i also installed the hp quick launch buttons, but it didnt help

greetings

 

Please let me know where you bought the keyboard and can you tell me how to instal? thank you

 

As this thread is dead for almost a year let me at least tell where the backlit keyboards are available at the moment. I discovered them at ebay. all sellers from China or Hongkong. Both types 652554-001 (8760w) and 688738-001 (8770w) are available.
As I want to sell my 8760w within coming months in India I will try to replace my non-backlit german keyboard by the appropriate US backlit keyboard 652554-001.
Will give a short post regarding the result of my try at this years end.