$50. to anyone that can help me resolve this!

On 02/16/2007 after a month of careful research I bought an HP dv9000t with vista preinstalled, (only because an xp version wasn't available from HP). I cannot use vista as I must run Adobe CS and Premiere and vista doesn't play well with them yet. I MUST use xp sp2.

Reformatted the drive, installed xp with sp2, and that is where the trouble begins.

The summary: I cannot get the unit to have sound AND bluetooth AND it's wireless network adapter all at the same time.

HP tech support options have been exhausted-I have spent 11 laborious days on this issue now and am ready to give up. I do not want to give up.

$50. via paypal at once to anyone that can show me how to resolve this problem in real time.

Background:

I have downloaded over 226 megs of drivers (on a 19k rural dialup-oy!) from the HP support site for the dv9000t with xp as the operating system (ie: virtually every one offered that seems remotely relevant).

The problem is that HP doesn't tell you which versions of similar drivers you need-they just post multiple choices. HP tech support (and amazingly enough I did get to a very competent, helpful, and really-tried-to-help support tech in BC Canada named "jessica" who is a real super duper trooper), cannot determine which drivers are required, (the unit doesn't show a hardware build list in the HP system despite exhaustive attempts to find one as it was custom built in china)...so I am left having to recklessly install drivers one after another in an attempt to find the magic combination. Not good.

I got the sound to work-but couldn't get the HP Integrated Module and an Unknown Device (suspected to be a USB controller-though there are no issues with the USB, it works fine) to install properly-despite having the only available softpack for the former.

Tech support directed me to install sp33645 (Intel pro 100 network adapter driver), over top of the already installed sp33574 (Intel pro 1000 network adapter driver) and this cured the network adapter issue-but disabled the sound at once, (I carefully reboot after every single install of any kind). Tech support was unable to help me back out the former driver (ie: pro 100) which happily reloads every time I try to purge it and rebbot-and so I cannot get sound back short of reformatting and starting all over, (which has no guarantee of a different eventual outcome).

I want to not send this dv9000t back-I want it to work (completely)-it is a fine machine long sought and now fully configured with and for my required apps, (lots of work there).

I will very gladly pay pronto as noted above anyone who can show me how to get this machine to work on XP (home edition, service pack 2) with no Device Manager ?! issues present and functioning sound.

Any takers?

My machine specs:

HP Pavilion dv9000t customizable Notebook PC

* Windows Vista Home Premium (now changed to XP Home edition sp2)
* Intel(R) Core(TM) 2 Duo T7200 (2.0GHz/4MB L2Cache)
* 17.0" WXGA+ BrightView Widescreen (1440x900)
* 256MB NVIDIA(R) GeForce(R) Go 7600
* HP Imprint Finish + Microphone
* 2gb DDR2 System Memory (2 Corsair Dimms)
* 200GB 7200RPM SATA Dual Hard Drive (100GB x 2)
* LightScribe Super Multi 8X DVD+/-RW w/Double Layer
* Roxio Creator(TM) Premier v9
* Intel(R) PRO/Wireless 3945ABG Network w/Bluetooth
* No TV Tuner w/remote control
* System Recovery DVD w/Windows Vista Home Premium

Thank you!

 

Well, I'm not sure I can directly help you, but I've learned that phone tech support pales in comparison to online tech support (not that it's much better, but at least they have a clue about what they're doing).

 

Do Bluetooth, sound, and wireless all have drivers installed for them right now? Are there any other unknown devices?

 

Thanks for your input-I will try it...though my experience with online support in general is that it is never as good as a competent live body. If it works (my breath is not being held)-the $ is yours!

 

Yes to all questions.

If you read my original post carefully -it covered all of these items.

Thank you.

 

By chance have you tried ordering or using the
» Notebook Recovery Disc Set

To Order go to:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=3224058&lang=en

See Screenshot!!!

 

Not yet (it is already in the works for XP)...but HP tech support doubted this would help as the version of the recovery disc set needs to be tied to the physical build of the unit...which is not possible in this case. I am trying that when they get here nonetheless.

Thanks.

 

Maybe I read too quickly but I was under the impression you only had Wireless adapter and Sound drivers installed, both of which seemed to conflict with each other. And as far as I can tell, you weren't able to install bluetooth.

In regards to bluetooth, try this: http://www.broadcom.com/products/bluetooth_update.php. Biggest manufacturer of Bluetooth devices and probably made the one in your HP.

Wireless: Why are you installing the Intel PRO 100 and 1000 drivers? Those are for your wired adapter (is that what's conflicting?) The wireless drivers are here: http://downloadfinder.intel.com/scr...XP+Professional&lang=eng&strOSs=44&submit=Go!

Sound: As far as I'm aware, Conexant Audio is combo chip with Modem and Sound functionality so the driver has to come from HP for sound.

If I've misunderstood your problem again, feel free to berate me for wasting your time I'm assuming you're having driver conflicts.

 

I think the Notebook Recovery disks are your best bet. I'm not specifically familiar with HP's way of doing things but its SOP for manufacturers to have all the possible drivers loaded on the CDs (DVD?) and an integrated testing process that will load the proper driver for various devices based on what values it finds when it pokes at particular places in memory. They don't normally customize the Recovery Disks from week to week...they *have* to be standard issue for a particular make and OS.

 

What you experience is just typical driver installation problems and can be solved.

1. Get all the necessary drivers and extract them into a folder. Say SwSetup.
2. Install SATA support for hard drive. I presume you have done this step.
2. Install drivers from device manager:

- Chipset (loads of intels chipset drivers)
- WLAN2 (wireless lan adapter)
- NETWORK (only right click on the e100b325.inf file and run Install.. which will make it automatically work)
- MISC2 (which is the Ricohs driver for the Media Card Reader)
- BTOOTH

Always point the hardware wizard to SwSetup to find the file. No need for folder names, it will locate the right files.

This will take care of your Ethernet port, wireless, Bluetooth, and several others.

3. Audio is the trickiest of the drivers.

You first need to run the setup from SwSetup\1UAA folder. Its some microsoft drivers or whatever. Then you need to go to Control Panel->System->Hardware tab->Device Manager and click on System Devices. A dropdown list appeared and should have one PCI device something icon with an orange exclamation mark. Right click on it, check properties, then reinstall driver and then let windows look for it in the SwSetup\Audio directory. I should find it in no time.

After that just run the Setup file, which should find, install drivers and activate audio in you notebook. The same thing should be done with the setup.exe file stored in SeSetup\modem folder.

Hope this can help.

[references: search the forum for 'reinstallation guide".]

I am sure you can solve the problem. Also if you can paste the unknown device information, that will be better.

 

there are 2 different files you need to install for sound under xp.

I have a friend with a dv9000t that had sort of a similar problem. he got vista, didnt like it, so he bought XP. He got all the available drives from the hp site, but his wireless and sound were jacked up.

i gave him a copy of my swsetup drivers disc that i made from my original notebook config.

he installed all of the drivers that he could use on his system, and his pc is purring like a kitten.

Look into getting different versions of drivers, and make sure you have both of those sound driver files.

 

Though I understand your point (and have already ordered the disks)-be it known (per HP-I checked), that HP in fact has many versions of recovery disk available for a dv9000t-and no way to know which one will work for driver extraction to my particular machine.

The operative term in your response is "particular make"....in the dv9000t's life cycle the motherboard and various other internals have been changed....not "week to week"-but within a given year. Or so says HP.

I personally find it a tad hard to believe-as when you order XP recovery disks from their current relevant website....they don't even query you for your serial #, date of purchase...etc etc!

Thanks.

 

1) I have both sound driver files (UAA 1.00A and UAA1.0B)-and have tried them both (trust me on attention to detail and dogged pursuit!-I have been at this for days and days before coming here).

2) Per my original post at the top of this thread-I have all the different versions of drivers offered for XP by HP (and then some!)...that is part of the problem...some disable others...the installation of the correct drivers in the proper sequence is critical...going about it willy nilly leads to reformatting .

3) I have "looked into" everything I can think of already-as has HP tech support (yes this lack of support knowhow sounds pretty lame!)....which is why I am here . I am sure this is doable, and I am sure someone out there has already done it at least twice without breaking a sweat-question is.... who and how and do they want to share the wisdom for $.

Please have your successful friend contact me if he wants $50. for his time.

Thanks.

 

I dont know what to tell you man. I meant "look into" getting older drivers possibly. there could be some fault in the drivers you grabbed from HP, since the "newest" ones are on the HP site.

 

As long as you have your necessary storage drivers and chipset drivers installed (in that order), the rest of the order should not matter. Have you tried the manufacturer drivers from Intel and Broadcom?

 

Reboot the Vista OS with the original build drivers, as it is obviously a driver installation error. Then do a dual boot set up with XP. I don't understand though, why you say Adobe CS and Premium don't play well with Vista. I run Premium and CS2 with no issues.

 

Understood.

The problem though is that once an incorrect driver is installed-getting it out of the system is like pulling teeth! The Intel Pro 100 driver which disabled my sound is a case in point. It looks I am going to have to reformat the boot partition just to get rid of it...at that rate it could take the rest of my life to find "the correct driver" combination.

Oy.

 

Instead of a reformat, I guess you could revert to an older restore point using the windows system restore tool.

 

I have Adobe Photoshop CS2 AND Adobe Premiere 2.0 and they work fine on Vista. What error messages did you get when you installed them? Or didn't you install them at all?

 

I tried that.

Didn't work.

After the restoration, sound was still disabled-and now even more items in Device Manager's "Other Devices" have ?! notations. Bleh.

Now system restore says it cannot undo this restoration-nor can it restore to any other point when asked to.

Fun!

Thanks.

 

To all who are trying to assist-a great big THANK YOU!

I am slow in replying as when directed to a download-it takes forever to complete as I am on a rural dialup that screams it's downloads along at about .3k/sec....which ties my ability to stay on top of responses for an eternity-or even longer when pulling in a 55meg file.

The patience of jobe it requires!

Anyway-all finished with downloads-responses to one and all now.

Again-thank you so much for trying to help...you all kick HP's sorry support routine from here to China and back.

Yesterday the HP Case Manager I spoke to ("Cameron" at 877-917-4380 ext 94) said-and this is a direct quote:

"the HP dv9000t with vista can not be run with xp because it was designed to run only on vista"

...when asked for his supervisor he said-and this is a direct quote:

"my supervisor will not talk to you-if you mange to contact him somehow he will only put this case right back on my desk"

...when I asked him specifically what his function was in assisting me, ie: why I was directed to him and what specifically could he do for me he said-and this is a direct quote:

"my function is to tell you that what you want to do can not work"....period.

Amazing.

Almost $2,000. spent and this is the level of customer service one receives.

I am underwhelmed.

 

I installed both of them.

I received no install errors.

Photoshop behaved in an entirely alien fashion (I have been using it intensively since version 3.0 ie: circa 1995 or so-so I am quite clear on it's normal operation, haha)....couldn't pull down menus-all sorts of crazy stuff I have never seen. Game over.

Premiere opened ok-but if you troll the adobe premiere 2.0 forums you will find a huge litany of issues and problems-there are enough challenges trying to video edit on a notebook with premiere 2.0...about the last thing I need is being told by a support entity when I seek an issue resolve: "hey, this software wasn't written for use with vista"....you know the drill.

Besides, vista runs Premiere like a complete slug...on a notebook this is appy death (at least for me).

Thanks.

 

1) Can't reboot with the Vista recovery disks from HP-tried that. The boot primary disc was reformatted and had xp installed...when loaded to recover the system responded that recovery was not possible. I do not own a retail copy of vista and I am damned if I am giving Bill Gates and his crew of monopolistic thugs one more dime of my money for their evil empire .

2) I do not see how a dual boot (yet another can of worms) system is going to address this issue-if I can't get xp running with sound and network and bluetooth all simultaneously installed and functioning correctly with xp as the only operating system on the machine...how is adding the vista slug on another partition going to help?

3) Re: the adobe apps-

Photoshop behaved in an entirely alien fashion (I have been using it intensively since version 3.0 ie: circa 1995 or so-so I am quite clear on it's normal operation, haha)....couldn't pull down menus-all sorts of crazy stuff I have never seen. Game over right there!

Premiere opened ok-but if you troll the adobe premiere 2.0 forums you will find a huge litany of issues and problems-there are enough challenges trying to video edit on a notebook with premiere 2.0...about the last thing I need is being told by a support entity when I seek an issue resolve: "hey, this software wasn't written for use with vista-that's your problem!"....you know the finger point drill.

Besides, vista runs Premiere like a complete slug...on a notebook this is appy death (at least for me).

Glad it all works well for you-from what I read in the adobe support forums...you are in what seems to be the lucky minority of vista/adobe users.

Thanks.

 

1) understood-but the order does matter it seems...the UAA has to go in prior to the conexant drivers (per the release notes on the conexant drivers and per HP tech support)...just one example of necessary installation ordering that is

2) I did install everything in 'as advised' order...of course there is a clear lack of such order advice from all points (HP website and phone in tech support, etc etc) which makes knowing the correct drivers to select and their installation ordering such an um, fun challenge...the only potential exception of 'incorrect driver selection and installation order' (by 2020 hindsight now) is that the Intel Pro 1000 driver went in (incorrectly I am left to assume), then the Pro 100 went in on top of it at HP tech support's direction (with my protest)...and that is when sound went "goodbye" and the network adapter said "hello"...and HP tech support said "we give up"

3) I have just now finished downloading the Intel and Broadcom drivers you pointed me to (thanks!)....took forever on this .3k/sec rural dialup with disconnects every few minutes and both sites you directed me to wouldn't permit my download manager (getright 6.2-which I use and just love to pieces) to be used so I could restore downloading after an interruption...but after trying in vain all day yesterday and night I ferreted out other sites that did permit getright to function...so I am about to give that a go as you suggested.

Thanks for your help!

 

Why can't you boot with the HP recovery discs? Did you actually purchase the discs or did you burn your own off the drive? I am reading that the boot disc was reformatted and had XP on it, so I assume you tried to burn your own after you tried installing XP. If this is the case, you will need to order the discs from HP specifically for your build. I have seen issues where people are trying to burn their own boot discs without success, and I wonder if this is where your rebooting issue lies.

If the dual boot setup is running with a completely functional set of drivers in vista, then you have all your options available. While it may not necessarily function in the exact fashion you want, you may need to make some sacrifices if you want to do it your way .

Maybe I have just been lucky, but I have not had any issue with any of my Adobe software. But I don't think I am that lucky, maybe it is just because my computer came preloaded with Vista, rather then my installing an upgraded version . All the issues i see with Vista around the forums is where the user installed their own retail version or they got one of the wonderful "free upgrades". In either case, there seem to be driver issues out the yin-yang, and no support (which is funny because the pre-loaded rigs are functioning just fine on the "unsupported drivers"). But that is all conjecture.

The other thing, a dual boot system would also allow you the ability to tell Adobe that it isn't a Vista compatibility issue, since you are running it on XP

 

1) I don't know why the vista recovery discs failed to recover the factory installation-the installer didn't say ....I did use the HP supplied vista recovery dvd...the sequence was: HP Sales told me I could run xp on the machine I was going to buy no sweat...vista came preinstalled and working as delivered from HP....drive reformatted and then xp installed....couldn't get driver issue sorted out with xp as explained in the thread opener so I thought I'd return to vista and snag it's drivers in the off chance they could be used to correct things-and that's when I found the recovery discs can't recover anything (including the $19. I paid for them ) ...meanwhile today fed-x overnight delivery is bringing me a set of XP recovery discs from HP for the dv9000t xp machines of yore @$30. for this jolly go round (and the HP Case Manager small bus candidate I spoke with yesterday said these discs did not exist and so could not be sent to me )...I will be trying to use these discs this evening once in hand to extract working drivers.

2) I do not understand your comment re: 'all my options are available if I have a dual boot system'...I don't need/want vista...I don't need/want an extra complicated dual booting system...and having vista running isn't going to make xp work or assist me in that particularly lovely endeavor...correct?

The way I see it is this (and this has been confirmed by other users that have trod a similar path to mine as noted here and in other forums-albeit they aren't doing so with my exact machine)- xp will work on any machine that meets it's specs... it is just a matter of correct driver identification for my particular hardware (despite the HP Case Manager bozo telling me that my machine's hardware was "specifically designed by HP to run only on the vista version it was shipped with-and that because of this only vista could be used" ) and said driver's correct installation order... this is not rocket science and it is not some super duper odd "it has to be my bizarre way"-heck, all I want is an expensive well designed HP notebook properly running xp for heaven's sake!-this is just a case study in insufficiently documented procedure and terrible customer support that leaves paying customers who were promised a bill of functionable goods out in the cold and never wishing to utter the initials "HP" (in a positive context) again...'neh?.

3) My machine came preloaded with vista-it was not "upgraded" to it...so "lucky" in fact you seem to be.

Man it is hard to spend $50. in here hee hee.

Thanks.

 

If good tech support was what you were looking for, HP is not the mfg. you should have went with. Or Dell. or Acer. Or Apple. Everyone pretty much has monkies reading from script answering tech support calls these days.

If i were you, and i was being as rudely spoken to by the like of HP, i would blow my top. Getting the right drivers installed would be last in line, and getting on the phone with hp corp. would be first. Someone obviously doesnt like their job. and you just might be that guy that helps give 'em the push to go find another.


Now then.
The notebook you have was indeed being produced BEFORE Vista came out. And with the exception of Bios updates, its the same damn thing.

What bios are you running? F16?
You are going to have to reformat that bad boy most likely. When doing so, i always set it on a 5Gb partition. it saves LOTS of time, and you can resize with many different programs later. this will also aid in troubleshooting in the sanity dept.

This is how i did my buddies as best as i can remember. its basically the same method as i do i my dv6000t.

disbable sata in bios.
install xp on a 5gb partition.
boot to xp.
install chipset driver, reboot.
install sata driver (have disk method). reboot.
enable sata in bios.
install video driver.
install sound. theres only 1 way to do this. iirc, if you try to install the wrong one first, it errors out.
install wifi
install lan.
install modem.
install btooth.
went silky smooth always. i dont have btooth, but my buddy does. thats why i did btooth last.

Again, i always used the drivers from -MY- swsetup foler i burned to a dvd from the day i got my notebook. that was in january.

i hope you figure it out.

 

1) I never "wanted good tech support", and I have never found good tech support from a manufacturer...paid or otherwise. All I wanted was the hardware and it's operation I paid for. It's a shame that is so hard to come by so often! haha I always build my own workstations (I have several)-that just isn't real practical with a notebook. My other 5 year old HP laptop delivered with XP has been a fine piece of no-trouble hardware. This dv9000t is excellent in all respects-and was $1000. less than it's nearest spec rival...if only it had shipped with XP loaded...or with a known hardware list for it's guts...the rest would be a piece of cake.

2) I hear ya on the corporate level detail-and trust me on this...I have a nifty little 'just desserts' payback already running for the rude ones in question. That is the cart...the horse comes first...I am not the shy "please whip me some more" type...I always get my pound of flesh and know how to do the nasties. All in due time. I am patient and have a long memory for those deserve it.

3) Yes-I know they didn't invent this thing the day macro$oft needed to make yet more money...hell, many of the "vista drivers" are the same as for xp and are years old!

4) Yes-bios is F16.

5) I always create a triple partition setup: a utility (c:boot), data (i: data), and application (s: all other non-operating system software that isn't restricted to the boot partition by it's own installer)...on this machine the boot drive is 20gb (to facillitate silly sized swap files and endless windows filth-this beast is 90% for video and still graphics processing)....I use both Ontrack and Partiton Magic 8.0 for disc jockeying. I am with you 100% on the keep it straightforward and clean department! I am hip that a reformat (sigh) is going to be the likely path to success-I just don'wanna do it before I get the driver type and sequence down pat. I don't want to be the third time is the charm monkey.

6) I concur on your sequence...except I would load sata as prompted during the XP install...I know the chipset driver says it must be loaded "before all other drivers" and after xp w/sp2 is installed...is this the reason for your 'wait on the sata bios enablement/driver install advisement...or???
Please advise.

The remaining wrinkle is which driver is the ACTUAL driver I am supposed to have....I am triangulating the solution to that HP puzzle slowly but surely. I just wish it weren't so slowly .

Thanks for your time sir!

 

Note to all:

XP Recovery Discs that the HP Case Manager Bozo said didn't exist (2 total) received.

Recovery currently in process.

Results posted when it is finished.

Thanks to all the helpful helpers!

 

Thanks for your input-much appreciated!

All of your steps are well understood-and were executed in the original attempt.

The quandry is which drivers are the correct drivers to install-as HP cannot tell me because they cannot identify the internal build of the unit from their inept internal documentation system...I am sure there is someone in china who can...but I don't speak cantonese .

I will check the reinstallation guide you referenced.

As for directing the installer to the actual sw file driver location-that is the interesting part-as when I do, it can not find the driver. Bizarre.

I have gotten everything to work at one point or another-just never everything properly installed without conflicts at one point in time. The wireless adapter driver knocks the sound out....a total TKO .

I am currently running the XP recovery disks that HP's Case Manager claimed didn't exist and wouldn't work if they did (*cough*)...just a couple more minutes to go on the installer...tick tick tick as I type...we shall see.

Thanks!

 

the suspense is killing me!

I vote.....Disaster. unfortunately.

Come on man, make with the posting!

 

HP sucks return your notebook and get a dell

 

Send this guy 50$ LOL

 

The good fight against the dark powers of absolutely lousy HP Customer Service and bizarre HP Case Manager Stupidity is OVER!

Sorry this took so long to get up on the board here-but I was up until wee wee weeeeeeee hours (4am!) with two bottles of champagne and a very beautiful girl (currently barely conscious) that was happy to have my focus finally off the lappy, (um, don't ask ok -this is a family website afterall).

My dv9000t is 100.0% perfect now, running on XP with zero Device Manager issues.

I will post a new thread to provide an easily locatable "how to" for the next interpid windows xp seeking explorer who wishes to leap off the HP vista mountain, but here is the quick and dirty to end the misery of all you fine folk typing in earnest:

I bought generic xp recovery discs off the HP support website here:

(psssst: cut and paste ALL of the following three lines of url segments-one right after another with no spaces-into your browser window so it forms a single URL when you are finished...then press enter-otherwise you'll end up in the wrong place):

http://h10025.www1.hp.com/ewfrf/wc/
softwareList?os=228&lc=en&cc=us&dlc=
en&product=3224058&lang=en#

(note: scroll ~halfway down the page to the header saying "CD-ROM order page-Recovery Discs ", and then select your favorite flavor of windows xp-clik and follow the links...it's completely painless!)

...follow the links to purchase the recovery disk set for the flavor of windows xp you want to install...the cost is $19. plus reasonable shipping (cheap!). Note that this is a superduper deal (um, thanks HP!) if you don't already own a retail copy of the xp type you want to run with.

I booted to them and after many hours of whirring on the part of the dual disc drives with nary a finger poke from me now and then to provide ok's, moral support and earnest promises that Bill Gates could have the soul of my first born for eternity-the dv9000t was purring purfectly on windows xp with sound+bluetooth+network adapters all getting along in absolute wedded bliss.

Thank you so much to all who tried to help, (this beautiful girl here says I have to spend the $50. on her now).

You people are the answer to the four C's (complete corporate cya cowardice) that beset honest civilian core 2 duo computing.

Take that HP.

Power to the little people!

THANK YOU.

 

Hmmmm...I think Microsavy should get the $50. He was the first to suggest using the disks and that's what finally worked. Just my opinion.

On the other hand, he might settle for the girl.

Bron

P.S. Your thread also shows why I went for a refurbished 9040us (HP HOME Closeout) with XP MCE once I found out they would not ship XP any longer. Of course, now I know I could have bought the disks and installed XP MCE myself. In fact, I just went ahead and ordereed the recovery disks, just in case.

 

well he would have if the idea had been his....but I had already ordered the discs for the purpose (HP tech support suggested it-HP's case manager said it would NEVER work)...so I just paid myself (smile)

as for the girl-no way! she is way too fine to even think of trading for a bloated operating system! haha

the refurb route wouldn't work for me-the unit was way too specialized to be in that supply channel....

 

The guy that told you it wouldnt work is on crack and needs to be fired because he doesnt know how to do his job at all much less properly. A machine can run almost any OS as long as the technology the OS needs is in the machine itself. I recently had a tech guy tell me that my failed BIOS flash was messed up because I had a retail version of Vista on my machine. He has no clue that the only difference between OEM and retail is the bloatware and a few drivers that were edited. It took me calling the case manager line to get the system sent back to be fixed. What a retard, wont work casuse its only designed to run Vista lol. I laughed when I read that. Im glad you got it fixed though.

 

haha....well, you got all that right!

I hear you-I am an electrical engineer and do hardware design...I just had to smile when he tried that one on me....idiot.

 

not a chance friend.....

to get dual 7200 rpm 100 gb hard drives in a dell you have to go to an xps, and the cost is over $1,000 higher (read-50% more!) for the same basic hardware load

no deal.

 

You know, AlbertoKnox, you do owe MicroSavvy the $50. You shouldn't offer money if you're looking to welch on the deal....people here would help you regardless of whether you offered money or not.

So, you may think you're being slick, but you're just showing your true self and it makes for an ugly picture.

 

!TROLL ALERT!

Sheesh dude-get a life and learn to read while you're at it.

Here, I will help you:

I already ordered the discs before he posted the idea.
(If you actually read this thread-you would know that.)

Now go have a nice day, (somewhere else where your negative trollmentary is appreciated-like FOX news).

 

Thanks albertoknox for this info, and your hard work. I'm a HP and Fujitsu Notebook Technician for there Corp. Customers. HP does waste more of my time in more ways then one. Most of the HP Tech here in CA. can fight there way out of a wet cheap paper bag. I come in behind some of these jobs and can't figure out how they even became HP technicians. The mistakes they make are just unbelievable. Some day I would love to have a good talk with you over the phone with all the stuff I go through with HP. With Fujitsu, everything goes like clockwork.

I do have an HP Pavilion dv6426us Notebook. But I don't see any XP Recovery Disk to order. I'll keep trying, and call HP as well. If anyone find the page for me? Thanks

DataRS
Data Recovery Service

My dv6426us Notebook here
http://h10025.www1.hp.com/ewfrf/wc/...s&dlc=en&submit.y=4&submit.x=12&lang=en&cc=us

 

Have you tried to go to the HP web site and download all the drivers and install? I have a dv2138 and one of those driver file powers up the blue tooth, sound and yes wireless too. Once you re-install all the drivers.. uninstall the drivers on the hardware setting and reboot. The laptop should recognize the just installed drivers.

 

This was all rectified long ago.

Vista dumped-XP loaded, all is well.

A read of this thread clearly communicates all this.

Thank you.

 

Thanks. I'll pass on the phone call-as I don't wish to relive the sheer idiocy of the event, even for giggles! haha...I do appreciate the sentiment though.

I see from the page you provided that there is no HP recovery disk link-and I can't tell you if one does, or has ever existed for your laptop.

I find it odd that there is no link for vista recovery disks either....hmmm, more HP helpfulness?

If it were me, I would just poke about until I found a similar page (ie: download page for a very similar laptop)-and here is a helpful tip in that regard: do not use the HP internal search engine-it is garbage....I found google far more helpful in locating HP items on HP's own website than HP's lousy search utility.

If that fails, and again, if it were me, I would just get XP recovery disks from the link I posted on page 4 of this thread, and give them a go-it's inexpensive (I paid $16.10 for XP pro delivered) and fast (faster than an HP call back or e-mail response, guess they really like money, even small change)....I just went and looked and they are still very much there!

Good luck!