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    [URGENT] Nightmare while trying to update drivers.

    Discussion in 'HP' started by cyanide911, Nov 10, 2011.

  1. cyanide911

    cyanide911 Notebook Consultant

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    I've posted about this before too, and here I'm having this problem yet again.
    I did a minimal system restore. So I have a machine with stock HP drivers. I want to update to 11.9 drivers. So I express uninstall AMD drivers from the control panel. Then I restart. Then I install the 11.9 package, BUT, it refused to install the drivers! It says installation complete but it ONLY installs some other components and NOT the driver.

    What is the correct procedure?! I'm SO frustrated.


    HP DV6 6121tx
     
    cyanide911, Nov 10, 2011
    #1
  2. xAcid9

    xAcid9 Notebook Deity

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    u uninstalled HP Driver before u install 11.9? you should install 11.9 over HP driver.

    did you try version other than 11.9? from where u downlodeded the driver?
     
    xAcid9, Nov 10, 2011
    #2
  3. mjl2116

    mjl2116 Notebook Consultant

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    Hey cyanide, you should follow the instructions provided by Kharn in this thread:
    http://forum.notebookreview.com/hp-pavilion-notebooks/620195-6770m-battlefield-3-issues-12.html
     
    mjl2116, Nov 10, 2011
    #3
  4. omarfaieq007

    omarfaieq007 Notebook Enthusiast

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    I agree,It's really complicated to update AMD drivers..their support sucks
     
    omarfaieq007, Nov 12, 2011
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  5. longpants

    longpants Newbie

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    If you've installed the bios update, you need to make sure you're running on the dedicated card when you install the new drivers.
     
    longpants, Nov 13, 2011
    #5
  6. hockeymass

    hockeymass that one guy

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    It's always complicated to update video drivers for laptops. The issue is not restricted to AMD. You're really supposed to use the laptop maker's releases, but that's not always reasonable since they rarely update them.
     
    hockeymass, Nov 14, 2011
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  7. lmanlo

    lmanlo Notebook Consultant

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    First, update the HP AMD package drivers, then download the driver you are going to install and do a custom installation and only install the AMD Driver nothing else like don't install the CCC, etc.(one other option will be selected that cannot be unselected and that's fine).

    That should do it. I would suggest if you are going to update to a new one uninstall everything and do it again.

    Hope this helps
     
    lmanlo, Nov 14, 2011
    #7
  8. hqt4991

    hqt4991 Notebook Enthusiast

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    My 11.00 works all right.

    Just install it over the HP driver.
     
    hqt4991, Nov 14, 2011
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  9. scy1192

    scy1192 Notebook Consultant

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    I've fudged up my drivers before. IIRC what worked is to uninstall both the Intel and AMD drivers, then restart and allow Windows to install its own drivers (these don't work with switchable). Then, install HP's AMD drivers (this includes the Intel drivers, don't worry about installing those). Then, restart and install 11.10 over your current drivers.
     
    scy1192, Nov 14, 2011
    #9