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    (HP Pavillion DV9500t ) still possible repair for free ?

    Discussion in 'HP' started by Matrix_XII, May 14, 2009.

  1. Matrix_XII

    Matrix_XII Notebook Consultant

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    HP Pavillion DV9500t got damaged when i was playing game 3 months ago.
    the Main problem for the hp is Graphic card gone and the motherboard might not work either. the pc had been sent for repair once 7 months ago due to the blackscreen (LCD screen with no background light) and this happened just before the end of the 1 year Warranty.

    I bought it at end of June 2007.

    currently, i dont know if i still possible to get it repair without pay anything.
    hmm anyone know ? :confused:
     
    Matrix_XII, May 14, 2009
    #1
  2. Lithus

    Lithus NBR Janitor

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    Lithus, May 14, 2009
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  3. Matrix_XII

    Matrix_XII Notebook Consultant

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    I didnt see any dv95xx .. only up to dv94xx
    does it means i cannot get it repair for free ? :(
     
    Matrix_XII, May 14, 2009
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  4. Tippey764

    Tippey764 Notebook Deity

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    It was only for pre dvx500 with AMD chipsets so no you cant get free repair.
     
    Tippey764, May 14, 2009
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  5. brianstretch

    brianstretch Notebook Virtuoso

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    Sometimes if you escalate to a HP case manager and let them know that you know about NVIDIA's defective chips and the enhanced warranty program for other HP NVIDIA notebooks they'll replace your motherboard. Emphasis on the word "sometimes".
     
    brianstretch, May 14, 2009
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  6. caspere

    caspere Newbie

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    I have the DV9500t CTO and my case was exscalated and I had mine repaired at no cost. My issue was excsalated because when I made the phone call to tech support I was pushed aorund, sold a new care package only to find out 2 weeks later that it was no good.
     
    caspere, Sep 3, 2009
    #6