1 in 3 laptops die in first three years - hp is the worst!

According to this, HP is the worst laptop in terms of reliability...



http://tech.yahoo.com/blogs/null/154921




( my sincerest apologies in case this is a repost..... nahhh just kidding. just lock this thread if it is a repost and keep it movin. )

 

Yep repost. Big discussion in hardware forum on the validity of the study.

 

Funny thing is:

QUANTA computers being manufacturing a good proportion of the laptops out there, is manufacturing for HP, but for a lot of others:

From WIKI:
http://en.wikipedia.org/wiki/Quanta_Computers

I quote:

Its customers include ACER, Alienware, Apple Inc., Cisco, Compaq, Dell, Fujitsu, Gateway, Gericom, Hewlett-Packard, Lenovo, Maxdata, MPC, Sharp Corporation, Siemens AG, Sony, Sun Microsystems, and Toshiba.

So, that study is a little weird, IMHO. All of Quanta's products should be at pretty much the same level as HP...at least according to this added fact.

 

Meh 3 years is enough time. you buy something like a laptop and don't expect something to fial in three years then you failed before you even woke up that day.

 

Yep well, My pop just had a hard drive die on his 2 year old gateway. To date, I've only had 1 hard drive go completely belly up on me, and that was a MAxtor drive in the mid 90's (5 gig hard drive. hehe, paid about $200.00 for it back then) I've SEEN a lot of Seagates go bad, and Hitachi's, and heard of WD drives going out as well, but never had one of mine go.

Anyway, they're all made in china, so quality has gone down the tubes for all the manufacturers, apple included

 

I had a 6 year old thinkpad that was still running strong when i gave it away. So that's not always the case.

 

whoops! sorry! this is the only subforum i visit on this site

mods, feel free to lock this discussion.

and i agree with the other comment about 3 years being long enough for a laptop. when i usually buy machines, i divide the price over 3 years and tell myself im keeping it for that long. it's a great way to justify a $2,000 laptop

 

I have a 11 year old Sony VAIO PCG-705 that is still ticking away. Was my very 1st laptop.

 

cant beat the Japanese.

HP is really taking a stumblerumble with this survey.. its all over the web.

 

I think someone needs a maths lesson, the link states 25%, that isn't "1 in 3".

And anyway, just buy an HP business class laptop, and get 3 years onsite warranty. Even then, I doubt you would have to use it. HP are really being dragged down by their consumer line of products.

 

HP is probably being dragged down by the defective NVIDIA chip disaster. HP had a disproportionate number of notebooks with NVIDIA GPUs for the ~3 years NVIDIA was producing bad chips.

 

Maybe, but other companies such as Sony, Apple and Dell all had the same problem. You don't see those companies at the bottom of the list.

 

The chart only shows hardware malfunctions: "HP's hardware malfunction rate, the worst in SquareTrade's analysis, is a whopping 25.6 percent"

The 31% represents all laptops and includes hardware malfunctions as well as accidents: "20.4 percent of failures are due to hardware malfunctions. 10.6 percent are due to drops, spills, or other accidental damage."

 

Thanks for clearing that up.

What I also find strange is... who would get a "square trade" warranty with a new laptop anyway? Wouldn't that then suggest these are all 1 year warranty HP consumer line notebooks in this survey? - since HP business lines come with HP 3 year as standard.

Either way I think HP really needs to differentiate its consumer and business lineups. They can't be compared, both in design and aftersales support. They had the perfect opportunity to do this when they absorbed Compaq, they should have kept one of the "brands" business only.

 

My HP Compaq nw8440 still works so im good.
But my friends AMD based HP Pavilion DV-6060 something, cant really remember the exact model name, has been sendt to service four times.

The first problem was that the quick lauch keys and the power on button stopped working.

The second one was audio related i think.

Then the wireless died on it, but he did not send it in because he doesent need WiFi capabilities.
Two months later the screens backlight died, and he sendt it in to service.

Got it back and booted it up and found out that the Nvidia Geforce Go 7200 gpu would go to 110+ C before it would shut down. xD
(Had a similar issue with a Fujitsu Siemens notebook with a ATI X1800 card, but i never expected a igp to have a overheat issue)

Now after the fourth service it finally works but i told him that buying a new notebook would be much cheaper than repairing the old one everytime, just hope he remembers that the next time that machine acts up again.