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    6910p vista - can't come out of sleep mode

    Discussion in 'HP' started by micron, Aug 5, 2007.

  1. micron

    micron Notebook Enthusiast

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    I recently purchased the 6910p notebook and one of the first things I did was reformat and install vista (to remove all the bloatware). I then proceeded to install all the drivers provided by the HP driver DVD. Now, whenever my notebook goes into sleep mode, half the times it won't wake up at all. Moving the mouse, typing on the keyboard, and clicking on the power button doesn't do anything, and the only way for me to resolve this issue is to do a hard shut down by holding the power button for 5 seconds. I think what is going on is that the notebook actually fails to go into sleep mode and hangs there, since the power light is still one (fully on, not blinking), and the monitor is also on (but blacked out). I'm going to contact HP support tomorrow, but is anyone else having this issue?
     
    micron, Aug 5, 2007
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  2. chrixx

    chrixx Product Specialist NBR Reviewer

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    This may not be the exact same problem, but just relating a similar issue I had.
    With my nc6400, the notebook goes into standby (power lights flashing), but the display backlight fails to come back sometimes (like once in every 30 standbys). It recovers from standby and you can faintly see the screen, just without the backlight. It seems like a graphics driver problem with Vista for me because it doesn't happen under Linux or XP.
     
    chrixx, Aug 5, 2007
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  3. fishfood

    fishfood Notebook Evangelist

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    I had a similar problem with my 6910p (I also have Vista). My problem was that my screen would go off within a few minutes of returning from sleep mode. I fixed the problem by downloading the newest drivers for the 6910p. Specifically, you need to go to the 6910p on HP's website. Click on support and drivers. Download the ATI driver (catalyst something) and do that update.

    If your GPU is showing as a x1450 instead of the x2300, then you don't have the latest driver from HP's site.
     
    fishfood, Aug 5, 2007
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  4. marmion

    marmion Notebook Consultant

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    Yea, if any owner of the 6910p hasn't done this update yet, they should now.
    Here's the link to the driver webpage and this the page for the latest CCC/ATi Driver. Its around 113MB but you should download it (this is the Vista 32bit version btw, the XP version is different and around 90MB).

    Edit: The Driver disc does not contain the latest CCC ATi Driver, you need to download it from the above website.
     
    marmion, Aug 6, 2007
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