http://www.cpsc.gov/cpscpub/prerel/prhtml09/09221.html
NEWS from CPSC
U.S. Consumer Product Safety Commission
Office of Information and Public Affairs Washington, DC 20207
FOR IMMEDIATE RELEASE
May 14, 2009
Release # 09-221 Firms Recall Hotline: (800) 889-2031
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
HP Recalls Notebook Computer Batteries Due to Fire Hazard
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission and Health Canada, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.
Name of Product: Lithium-Ion batteries used in Hewlett-Packard and Compaq notebook computers
Units: About 70,000
Importer: Hewlett-Packard Co., of Palo Alto, Calif.
Hazard: The recalled lithium-ion batteries can overheat, posing a fire and burn hazard to consumers.
Incidents/Injuries: The firm and CPSC are aware of two reports of batteries that overheated and ruptured, resulting in flames/fire that caused minor property damage. No injuries have been reported.
Description: The recalled lithium-ion rechargeable batteries are used with various HP and Compaq notebook computers. Models that can contain a recalled battery include:
HP Pavilion Compaq Presario HP HP Compaq
dv2000
dv2500
dv2700
dv6000
dv6500 dv6700
dv9000
dv9500
dv9700
A900
C700
F700
V3000
V3500 V3700
V6000
V6500
V6700
G6000
G7000 6720s
The notebook model is located at the top of the service label on the bottom of the notebook. Batteries that can be subject to the recall will have one of the following bar code labels (^ in the code can be any letter or number):
62940^^AXV^^^^ 65033^^B7U^^^^
65033^^B7V^^^^
65033^^BGU^^^^ 65035^^B7U^^^^
65035^^B7V^^^^
65035^^BGU^^^^
65035^^BGV^^^^ 67059^^V8U^^^^
67059^^V8V^^^^
Sold at: Computer and electronics stores nationwide, hp.com and hpshopping.com from August 2007 through March 2008 for between $500 and $3000. The battery packs were also sold separately for between $100 and $160.
Manufactured in: China
Remedy: Consumers should immediately remove the recalled battery from their notebook computer and contact HP to determine if their battery is included in the recall and to request a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives. Consumers should only use batteries obtained from HP or an authorized reseller.
Consumer Contact: For additional information, visit the HP Battery Replacement Program Web site at http://www.hp.com/support/BatteryReplacement or call (800) 889-2031 between 7 a.m. and 7 p.m. CT Monday through Friday.
Media Contact: Sheila Watson at (281) 514-6552 or [email protected]
Photos of recalled batteries
Picture of Recalled Lithium-Ion battery with bar codes indicated
Picture of Recalled Lithium-Ion battery with bar codes indicated
Picture of Recalled Lithium-Ion battery with bar codes indicated
CPSC is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about it by visiting https://www.cpsc.gov/cgibin/incident.aspx
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Send the link for this page to a friend! The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from thousands of types of consumer products under the agency's jurisdiction. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. The CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters, and household chemicals - contributed significantly to the decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
To report a dangerous product or a product-related injury, call CPSC's Hotline at (800) 638-2772 or CPSC's teletypewriter at (800) 638-8270. To join a CPSC e-mail subscription list, please go to https://www.cpsc.gov/cpsclist.aspx. Consumers can obtain recall and general safety information by logging on to CPSC's Web site at www.cpsc.gov.
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Thank you for posting this information!
+21 rep.
...Im going to go check mine...
Why are there always problems with notebook batteries? -
nice find so they replace the battery for free or what
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are those batteries made by sony again?
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Tinderbox (UK) BAKED BEAN KING
Validate your battery here
I wonder who makes these cells ?Last edited by a moderator: May 8, 2015 -
Great. First HP gives me a GPU that commits suicide, then includes a battery that willl burn me alive.
What's next? Fan that creates a mini-tornado that destroys the county you're in?
Man I am losing track of things that have gone wrong:
HP DV2315NR melts itself-------------> Replacement DV2500--------> HD dies---------> Power adapter dies----------> GPU dies-----------> Battery burns me alive.
You know, I am just about expecting Chris Brown to pop out of the DVD tray and try to bite me at some point. -
I tried 4 thats right FOUR batteries all from dv6500's and dv6700's and no luck
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Well, think on the positive side - if your battery has not [yet] caught fire, you're getting a free, brand-spanking-new replacement of a battery that's worn down
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Thanks for informing us about this. I've got two batteries for my dv6500, a 6-cell and a 12-cell...I'll see if these will qualify for a replacement. +rep
Edit: My batteries didn't seem to fall under the replacement program. Maybe they might expand the recall to include more batteries later (at least that's what happened last time) -
Reposted over at http://forum.notebookreview.com/showthread.php?t=381712 please lock or delete that thread.
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The battery probably isnt actually made by HP either, but you never know. Theres always a problem with batteries, with many brands.
lmao @ Chris Brown Popping out of your CDRom -
I didn't say it's HP's fault, I said they gave me the GPU that committed suicide. Does someone have a guilty conscious?
When they replaced my original DV2315NR that melted, the case manager picked out the 8400 for me. I remember her saying something along the lines of, "the Nvidia is a really great card and it can also give you better battery life." It's not even like I picked it out...
So ya. They did give me the GPU that committed suicide. What I do blame HP for is being a complete D-Bag of a company that denies there's a problem with the GPU. They seem oblivious to the fact that there's a defect in the 8400 line.
But I guess it's a good thing, the GPU committing suicide that is, now I don't have to worry about the battery causing a burning inferno that boils my non-existent fish alive.
Oh and I don't buy the can't blame HP for the battery issue logic, they picked the battery manufacturer. It's their responsibility to pick non-explosive components. I mean heck, HP doesn't really make anything if you think about it, they just assemble a lot of pieces together. So if we're going to follow the logic of only blaming the particular manufacturer, then we can't blame HP for keyboard flex. We can't blame HP if one the ports doesn't work. We can't blame HP for anything. In the end, you get a list with over 200 companies that you have to blame for every particular issue that arises.... lolz.
"My LCD has 99 dead pixels! I hate HP!"
"No. You hate Samsung."
"My eSATA port doesn't work! I hate HP!"
"No. You hate ChingChang Corp. for ports."
"My chassis has so much flex, it's like a bloody rubber-band! I hate HP!"
"No. You hate DingDangDong Inc. for chassis."
Basically, personally, I place blame on all components on HP unless it has to do with the GPU or the CPU. If the morons pick a stupid battery manufacturer, that's their fault. But if the CPU has a defect in it, they really couldn't have done anything to prevent it- they only have two choices anyway, and in reality, only 1, that being Intel... you got me?
Anywho. That's my little rant anyway..... when you have 101 different components dying on you, well, you get F'N P'D off. Bad.
Put it to you this way, if we are going to use that flawed logic of only blaming particular manufacturers, then a notebook review of an HP DV4 wouldn't be a review of an HP product, it would be a review of various components from 2,493,241 different companies.
"Well, the hard drive does get loud, but we can't blame HP for that."
"Well, the display has horrible viewing angles, but we can't blame HP for that."
"Well, the sound quality of the speakers is horrible, but we can't blame HP for that."
"All in all, HP manufactured their logo, and that works well. You can clearly see the H and the P."
.
.
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You get my point. -
^^^
I didnt mean it like that really, but I do get your point. -
RainMotorsports Formerly ClutchX2
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Ya, you're right, my bad.
Man, it's just that HP has beaten me worse than CB did Rihanna, you know? That was the reasoning for my rant, really had nothing to do with you. Imagine 10 woman with kankles in a "Twinkie Anonymous" support group and a skinny blond chick walks in eating a Twinkie singing a tune about how they don't make her fat...... I am the girl with the kankles and you're the blond chick.... lol -
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Luckily (maybe???) not affected by the recall
PS Wow i haven't been here in a long time
Thanks to High School + APs -
Tinderbox (UK) BAKED BEAN KING
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why so important information did not notify the users/ i will check all i have now. thinks for kond post here!
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i saw this a few days ago. i was also hoping to get a new battery. too bad my battery serial start with 6B, which doesn't fall into any of the ranges. only 2 HP batteries has actually burned up out of an estimate of 70,000 in the market. better safe than sorry.
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what about this
http://www.theinquirer.net/inquirer/news/1137481/hp-recalls-15000-laptop-batteries
is this new , on top of the already recalled batteries ? -
If you live in China and have an affected notebook battery, let HP China know and you should receive a free replacement. -
Good thing my battery isn't affected, even though I just got a replacement battery from HP about 3 months ago and it's already dead less than a year.
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My laptop's battery isn't on the list.
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I've got to check my battery, now. The table gets so hot and the fan so loud because the laptop is burning up. The last replaced battery was dead in two months. Never buy an HP again, learned my lesson.
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Yea, how do you oil that fan?
It runs fully speed 24/7 and I have to turn up the TV real loud to overcome it. Ridiculous ...
Sounds like a tornado. -
Howitzer225 Death Company Dreadnought
Got to inform my friend who has the dv2000 about this.
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Hm I guess batteries you buy from ebay doesn't count because although the model is the recall range it does not apply to me. Oh well
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Thanks for this information. I remember a recalled battery scenario happened with DELL laptops a year before.
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@nu_D.... your rant almost made me laughed my pants off, you make a great comedian.....
Also, HP probably doesn't make the logo either, and i think assembly of the entire laptop is taken care by third parties too.....
After getting burnt by HP/Compaq laptop, i know to stay away from their products....... but i still use their printers/scanners/calculators too.... and had used their analytical instruments when Agilent Technology was still wholly owned by them....
Batteries nowadays are a hit and miss affair.... and quality seems to differ batch by batch...
70,000 HP laptop batteries recalled due to fire hazard
Discussion in 'HP' started by edreamerz, May 14, 2009.