9000t dvd problems

Hello!
I've just done a fresh install of Windows XP on my new DV 9000t, and everything is working very well, except for the DVD rom. It reads any original disc, and burned data discs, but it won't read...for instance a burned copy of my Oblivion CD. It just spins and spins very slowly and won't load the game. Does anybody have a fix for this? It read the disc before I loaded the Primary IDE drivers...then no. Also, how can I reinstall the laptop back to factory settings using the 3 backup discs made initially? I also have a copy of the Swsetup folder...

 

Suggestions:


I'd try burning another copy of the game on the machine itself with the current OS load. (if you haven't already)

On running the recovery app, it would be FASTER to run it off the embedded partition on the hard drive.... I think you press F11 at the boot screen.

 

Well, that's the problem. I would burn another copy on the machine itself, but it will not read the disk in the first place. It reads any original disk, and burned data discs, but it will not read burned game discs or the like. It's very strange. Also, when I formatted the computer, I deleted the recovery partition to get back the ten gigs or so. I was wondering what the process for getting the laptop back to factory setup; I have the SwSetup files on a disc as well as the 3 discs that the laptop burns on it's first bootup; does anyone know the process or have a link to it? Thanks in advance!

 

Some games just don't like being copied, have you tried the burned game in a friends system to see if it's just a problem with copying the game?

If that isn't the issue check the drives you have for firmware updates, many companies are releasing firmware updates lately for compatibility issues with certain media types and discs.

 

Also, I think the problem is a driver issue. Upon a fresh install of windows, before I loaded ANY drivers, I popped my burned-copy of my oblivion disc into the laptop and it worked fine. After i got the computer loaded with the drivers, antivirus, spyware blocker etc it didn't want to read the burned disc any more...
I'm sure that it's not the software I've loaded, i've only put on the bare minimum to be safe on the internet. Also, I've disabled Autoplay from the registry, but that didn't help either, so I re-enabled that...
Does anyone have a stock install on their dv9000t who can tell me what drivers are listed under their IDE and Devices? thanks again yo

 

Did you try the HP Health Scan?? It checks for system problems and driver updates, perhaps they have an updated drive or chipset driver affecting you.

 

Process to run the recovery app off the user created dvd recovery discs is to stick the 1st disc in an reboot, making sure the dvd drive is the 1st boot device (instead of the hard drive).... If it doesn't "see" the disc first go around, bring up the boot menu when the machine first starts up (Before the OS loads).... I had a dv8000t I think I had to press ESC to get the thing to "see" some discs... Normally I think you press F9..

 

Hey thanks guys! I'll try out both the HP Health Scan and then maybe i'll try setting the laptop back to factory settings. i followed the guides for reformatting the 2000 and the 8000, if I get it fully up and running I'll post a followup telling the trick. Hope one of these works...

 

Okay, so I checked out the HP Health Scan; there's no easy to find download button, there's no clear place to find this program; turns out it costs money, so that's out. I'm not even going to bother calling HP customer support, as I don't think they can help me...if I can't get it myself, I don't think they'll know anything more...if it was a common problem I might try them, but if such was the case I think the problem would be somewhere on here with the solution as well anyway!
So now I'm doing the recovery CD way, ...taking forever. Hopefully it will keep going while I'm away at class...and hopefully I won't need a Windows XP Home Disc. We'll see if this fixes the problem...

 

If you're restoring from the recovery dvd(s).... it's going to take several hours... Note that at some point you may have to insert the second dvd, unless you used a dual layer dvd... Seeing how you said it created 3 discs I would assume you'll need to check on it, have someone check on it to stick the other disc's in.

You might as well turn down the brightness as low as it will go to save a little run time on the lamp.

 

A, good point Sir. I've switched DVDs a few times, and it's nearly 4 hours into the process! Taking much longer than I thought! I sure hope this fixes the DVD issue, if it does, maybe I can figure out where my problem is. Thanks for your help WeAreNotAlone!

 

Thanks for saying "Thanks". I may not be right all the time, but I do try to help, point people in the right direction...

Hope the recovery discs "work" for you... I'd hate to hear that after 9 hours (or whatever) that the 3rd disc craps out on you with a read error or something...


When you get the OS back up, you may want to consider using Arconis True Image (or Ghost) to "image" the drive...

With one version of Arconis (can't remember) it allows you to create a "restore" partition on the hard disc, plus on dvd/cd, external hard drive, or heck 1.44mb floppies!


Anyhow if you create the restore partition on the hard drive itself it goes allot faster... (Plus it's nice to have, say if your traveling and don't have the restore discs with you)

 

Yup yup yup, ! I reset the computer back to factory, (takes just a tad over 4 hours total) and now the DVD drive still won't read the bloody disc. So I'll be doing workarounds, using ISOs and whatnot until the problem somehow magically resolves itself.
I'm trying to create a Windows XP home disc from the site mentioned in one of the dv2000 strings, we'll see if it works out. Otherwise, I'll be loading up the PC back to the way it was before I set it back to factory...as long as I know now that the problem won't go away with anything I can do now. Thanks yo~nikolai

 

Hmmm,

If you've run a restore, you have a hardware problem...

OR maybe it's a case that you installed say Alcohol 120%? or something like that?