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    Accident Coverage-Need help and info

    Discussion in 'HP' started by chienne, Oct 1, 2007.

  1. chienne

    chienne Notebook Enthusiast

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    I had a recent catastrophic event happen with my laptop. My nephew accidently spilled soda on my keyboard and now it won't turn on! :(

    My question is--what do I do now? I did (thankfully) purchase accident coverage..but how good are they about it? Is it a real pain to get it taken care of?

    Another thing--What is the replacement policy? Will I get the exact same specs that I have now? I don't want anything less.

    How do I start this process as well?

    Sorry for all the questions. But this is a first for me.


    Thanks for any help.
    Amy
     
    chienne, Oct 1, 2007
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  2. hr_phenom

    hr_phenom Notebook Consultant

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    Speak to HP customer service and find out. I'm sure ADP would cover your damage.
     
    hr_phenom, Oct 1, 2007
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