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    Acronis on Envy 17 3D (Not a OS related question)

    Discussion in 'HP' started by metril, Jul 10, 2011.

  1. metril

    metril Notebook Deity

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    Hey guy.

    So, I noticed that whenever I run Acronis True Image Home from a boot CD or boot Acronis from a USB drive, after I exit the Acronis environment, the system restarts and the BIOS shows a warning about it having detected that the system was restarted or rebooted due to a Thermal Shutdown. Now, I can recreate this over and over again. I had an older version of Acronis TIH and whenever I tried to run the Drive Cleanser, Acronis would crash and the system would restart. I am having no crashing issues with the latest version, but something seems to be triggering the BIOS warning.

    By the way, my fans are running fine. The notebook is new. I stress tested it using Prime95 and Furmark and all temperatures were well below 90C.


    Anyone else use an Acronis True Image Home boot CD and have this weird issue on their 2nd gen Envy 17 3D?
     
    metril, Jul 10, 2011
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  2. Bobmitch

    Bobmitch Notebook Virtuoso

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    I get the same message with TIH 2011. I just ignore it and hit enter to continue booting up. I think that the machine gets warm during the process of backing up...but not hot. I think it is because we are not working in a Windows environment...I am not too worried...
     
    Bobmitch, Jul 11, 2011
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  3. metril

    metril Notebook Deity

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    The notebook does get warm. I agree with that. However, I tried 2 other bootable CDs for other programs I use. It seems that it's only Acronis TIH that causes the warning to appear. Also, the Thermal Shutdown should only occur near the critical temperature for a system component. I believe that only the CPU, GPU, or motherboard could actually trigger a Thermal Shutdown. Then again, the shutdown is conducted by the CPU using a bi-directional processor hot signal (see Intel white papers). In other words, it's not a heat related shutdown and perhaps something with Acronis is triggering a chain of events similar to an actual Thermal Shutdown.

    Well, my boot CD is using the Acronis loader. I am now going to try using WinPE with the Acronis TIH plugin and see if that causes it too. It could just be that Acronis exits in an unusual way.
     
    metril, Jul 11, 2011
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  4. Trader05

    Trader05 Notebook Consultant

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    I received the same message after i backed up my drive, but i just figured my Acronis was just ancient.
     
    Trader05, Jul 11, 2011
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  5. metril

    metril Notebook Deity

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    Well, only Acronis seems to cause this. I tried a trial copy of Ghost and it worked perfectly.
     
    metril, Jul 11, 2011
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