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    After restoration from HP Discs, Fingerprint and memory card reader not detected

    Discussion in 'HP' started by Doktor D, Mar 9, 2009.

  1. Doktor D

    Doktor D Notebook Enthusiast

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    Hey there,

    I have an HP Pavilion tx2000...

    About a week ago I had to do a full restore from the restoration discs HP had sent me, something was causing Windows Explorer to be incredibly unstable and I couldnt even make a set of backup discs... :(

    BUT thats not the problem, after the installation, I realized that my laptop no longer detects the built it fingerprint reader and memory card slots... I figured, ok maybe I just need to go back and manually install the drivers... So I did from the HP website and still nothing worked... So I contacted HP support and naturally they gave me the links to the exact same pages I got the drivers off of, then they had me update my BIOS... still nothing... then they had me reinstall my fingerprint reader software... Still nothing... So then they told me to just send it into them under warrenty to have it fixed, except I'm a full time student and I depend on my laptop.

    Any suggestions as to what could be causing this?
     
    Doktor D, Mar 9, 2009
    #1
  2. dp64

    dp64 Notebook Consultant

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    do the devices show up in device manager?
     
    dp64, Mar 10, 2009
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  3. miner

    miner Notebook Nobel Laureate

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    miner, Mar 10, 2009
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  4. Doktor D

    Doktor D Notebook Enthusiast

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    Ahhhh thank you so much! That driver update was it, after I rolled it back everything went back to normal.
     
    Doktor D, Mar 10, 2009
    #4