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    Annoying keyboard problem

    Discussion in 'HP' started by pibrahim, Mar 16, 2011.

  1. pibrahim

    pibrahim Newbie

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    Hi all,

    I just bought a new Envy 13 from HP (although the same might apply to the 1 / 15 / 17) and have an annoying keyboard problem. When I press shift + M, nothing happens. The M key works fine on its own, Caps Lock + M works fine, and shift + any other letter also works fine. It's literaly just shift + M that doesn't work.

    Any idea what might be causing this? As I'm still in the returns period, should I just pack the laptop straight back to HP?
     
    pibrahim, Mar 16, 2011
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  2. eafd

    eafd Notebook Deity

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    This should NOT be happening. If reinstalling the keyboard driver doesn't work, I suggest you return/replace your 13.

    It's not a bad keyboard cable because otherwise more keys wouldn't be working.
     
    eafd, Mar 16, 2011
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