Anyone done the dv9000 mainboard warranty replacement recently?

Just wondering if anyone has done the dv9000 recall warranty replacement of the mainboard recently?

It is now about 1.5 years since purchase, but this recall issue extends the warranty replacement of this problem to up to two years.

Wondering if anyone noticed anything new after they sent this in, if they did it recently? Was there any new chipset on the board? Did they slightly upgrade your CPU or GFX card at all? Did the fan operate any differently? Mine is very hot all the time and the fan is on a lot.

Just thought I would see if anyone has experience with this replacement under warranty. Thanks!

 

They will replace the problematic motherboard, meaning new GPU

 

Ooo... but I wonder if this means a Nvidia 7000 series rather than my current crappy 6150

 

The 7xxxGO series motherboards were also affected by the recall so i dont think they will put that in. I dont think they will put back in the same 6150 motherboard that had issues either

If they replace it with whatever safe mobo stock they have atm, then it might be a 8400gs

 

Mine was done a few months ago: replaced the mainboard, everything else remained exactly the same, including the GeForce GO 7600 I had before the swap.

 

Ooo... now you're just teasing...

Goodbye VGA, hello HDMI???

NAH!!! I doubt I will be so lucky.

 

so they actual replaced it with the same problematic motherboard?

For all we know they are putting the same defective motherboard just to keep it going till the extended warranty runs out

 

My GPU got toasted in October last year, and they replaced with motherboard without adding new goodies what so ever, basically no hardware changes at all. CPU and GPU temperatures were still high after the repair. Luckily the repair only took a mere 2 weeks. Fast forward to April 2008 and my GPU is toast again.

 

I can't believe the nonsense I am starting to understand by the breadth of this problem. I simply cannot accept that they would simply REPLACE it with the same motherboard, only to give that board another 12-18months of life. No way. They have GOT to be replacing it with something new. Even if the new board has new chips or resistors on it, or SOMETHING...

I read somewhere that they were replacing it with a different board entirely, although I can't remember where I saw that.

Thanks.

 

I had my dv9014 returned from repairs this monday, total time in service including travel time was 5 work days. If only the pickup had been at the correct address first time, my downtime would have been much less (took total of 3 weeks from the first call to have working machine back). But it was my bad not to inform them correctly.

My configuration has not changed at all, I did ask HP person I called if he knew about motherboard revision changes but he could not tell. I also forgot to ask that detail when actual technician called me after repair. It would have been a good opportunity but I was a little shocked that they would actually call me to say its ready.

The computer itself feels much cooler, altough Notebook Hardware Control reports temperatures about same level as before. Bios version is one version higher than available at HP website right now. When I have spare time, I´ll do some stressing game testing.

 

Is yours a dv9000T (Intel) laptop? Could you please backup your BIOS and post it?

 

Sorry, good old AMD TL-50 inside. That would be dv9000z series then I believe.

 

too bad

 

Today I called HP again because of another heat-related issue: left hinge broke. This laptop is almost 2 years old now, it had only 1 year warranty to begin with. The original info did not mention hinge issues so I had mentally prepared for battle of words, instead the tech I spoke with immediately arranged for pickup tomorrow. Now I'm prepping my baby for trip to repair center (change back original RAM, both HDD's... luckily I haven't yet replaced the CPU, I have TL-58 ready )

Consumer laws differ from country to another, I guess the breaking hinges also counts as a manufacturing defect and at least us Finnish owners should be eligible for display replacement. If someone else suffer this problem, it never hurts to call HP and ask...

While on the phone I asked the tech if he knew about the replacement motherboards and he said "the new revision has been used in repairs since christmas '07" -so there is a good possibility my laptop should not break again due overheating. This hinge issue certainly was a surprise to me tho

I also asked if he knew any huge issues with tx2500 series and to his knowledge there isn't anything yet. Good thing, since I'm planning to upgrade to smaller but more portable toy

 

sent my 9000CTO back they said liquid damage. I have it apart now the tech must be Houdini no evidence inside this baby. Anyone need some prts? I have it on ebay but dont really want to reassemble at his point. This is a POS! .. keyboard, Battery Screen DVDRW. Power supply all fine. . Bag O Parts sale.. . It lit up the LEDs ran all motors but no boot. Tried the dvd but only cycled..

 

At least one person here has had success by reflowing the NVIDIA chip, basically heating it up so the solder melts a bit and cools. A little searching of this forum should turn up the instructions. Worth a shot since you already have your notebook disassembled.

 

The laptop in my sig was sent to HP Repairs because the GPU was fried and the motherboard was replaced in September 2008. I bought it in July 2007. Everything was exactly the same as before-the Quanta Motherboard and the Go 7600. By this time I have bought a care pack which has extended my warranty till December 2010. So if it fails again, they have to replace it yet again.

 

Yeah i had the same problem with my DV6408nr in my sig. After 7 months of use it was getting super hot even i clean the vents of it every 2 months. I kept getting random freezes and other weird stuff on the screen even reformat didnt work so it was a motherboard problem NVIDIA and then it died so i sent it to HP. They kept delaying when i supposed to get it back about 3 times so after two months without it HP called me and told they are sending me a DV5z as my replacement laptop

Now i have this DV5z for almost 10 months now no problems whatsoever and im very happy with it

I doubt you gonna get replacement unless you go though HP's three strike rule and my brothers DV9500 died from the same problem a few months ago so the whole line is affected by this problem

 

I was not lucky, i had the same with my DV9000, send to NY (i'm in Ecuador), 3 months in HP waiting, it was returned WITH THE SAME PROBLEM (to hot, freeze and after no boot any more) once again i send it to HP, 2 month more and finaly they said "we have the spare part in back order", and i still waiting the solution, i bougth a new one 'cause the don't change the mainboard nor the laptop.


HP IS A LIER