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    Attention Pavilion dv2000/dv6000/dv9000 and Presario v3000/v6000 Owners:

    Discussion in 'HP' started by Bog, Jun 22, 2008.

  1. Bog

    Bog Losing it...

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    I don't know if this has been posted before, but I didn't see a thread for this out in the open, so I decided create it for any new HP laptop owners.

    Some time ago HP issued a warranty extension if your laptop (Pavilion dv2000/dv6000/dv9000, Presario v3000/v6000) experiences any of the following issues:

    The following symptoms apply to Pavilion dv2000 and Presario v3000 notebooks:

    - The notebook does not detect wireless networks and the wireless adapter is not detected in the Device Manager.

    - There is no video on the computer LCD panel or external monitor.

    The following symptoms apply to the dv6000, dv9000 and v6000 series notebooks:

    - The notebook does not detect wireless networks and the wireless adapter is not detected in the Device Manager.

    - There is no video on the computer LCD panel or external monitor.

    - The notebook has no power and no active LEDs.

    - The notebook does not start.

    - The battery charge indicator light does not turn on when the battery is installed and the AC adapter is connected.

    - The notebook issues a single beep during boot indicating no power.

    - The external monitor functions but there is no image on the notebook LCD panel.

    If you are experiencing any of these issues on these particular models, HP offers free shipping and repair services for your laptop, along with 24 months of warranty coverage after the start of your original standard limited warranty, or 90 days after receiving your free repair, whichever is later.

    More information about this issue here:     http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01087277&lc=en&cc=us

    For those who are not yet experiencing these issues, HP recommends that owners update the aforementioned models to the latest BIOS, which will update the fan algorithms to run them at the lowest RPM at all times. This is a preventative fix against overheating that causes the issues above.
     
    Bog, Jun 22, 2008
    #1
  2. brianstretch

    brianstretch Notebook Virtuoso

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    HP Update notified me that my dv9000z qualifies, though the notebook hasn't given me any problems. It's nice to know that the extra two years of warranty are there though.
     
    brianstretch, Jun 22, 2008
    #2
  3. dubhagat

    dubhagat Notebook Consultant

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    I think this applies to model prior to series like dv6500t and dv6700t though both are from dv6000 family, correct me if i am wrong
     
    dubhagat, Jun 22, 2008
    #3