BLUE SCREEN on Media Center , help me ?

pavilion HP dv-6141 amd turion


hi at all....

after buy my portable pc HP, sometimes when i RECORD a tv movie
with the windows XP media center, in random mode and random time
it crash and BLUE SCREEN appars with this error:

DRIVER_IRQL_LESS_OR_NOT

stop: *** USBEHCI.SYS


This error is frequently read in some FORUM on the web for more and
more peolpe that have the Media Center of XP !

i contact microsoft but it say to contact HP, hp say to me this act:



- Update BIOS with the new F3.D

- Update Media center with the rollup2

- Update the Yuan Ec-300 tv tuner card HP with the new update

- the KB918005 microsoft patch with the new driver EHCI.SYS

i have to do this ....but NOTHING !!!!



It crash in random mode when i record a tv movie always !!!

Please help me... i am very disappoint to HP pc computer!

best and i attend a solution for this big problem.

 

I've read on other sites this problem might be due to over heating, try lifting the back up so to get better ventilation or a Laptop cooler, if this works come back and post it so others will know how to fix this problem it in the future.

 

great that correct!

when the record stop ok the CPU is at 28 C

and when the record CRASH the cpu is
at 40 C !!!

why ??? i have clear the fan ! all ok....

 

but the minidump log say the is an problem
to the driver USBEHCI.SYS ....

but i have not preiferical or device USB !!!
none !

what is the problem ? help me....

 

Turn On Minidumps

If you havn't already turned on minidumps, go to the Control Panel and follow this steps:
System Icon
Advanced Tab
Startup and Recovery -> Settings
Enable Write an Event to the system log
Disable Automatically Restart
Select the following debugging information:
Small memory dump (64 Kb)
Small Dump Directory : %SystemRoot%\Minidump
Confirm all and restart the computer.
Crash It

Do whatever to make it crash. In my case it was leave the video encoding running overnight.
Install Tools

If you havn't got the windows debugging tools installed, then install the Microsoft Debugging Tools (Direct Link)
Analyse The MiniDump

To extract useful information out of the minidump file created:
Open a command prompt (Start -> Run -> "cmd")
cd \program files\debugging tools (Or wherever they are installed to)
kd -z C:\WINDOWS\Minidump\Mini???????-??.dmp
kd> .logopen c:\debuglog.txt
kd> .sympath srv*c:\symbols* http://msdl.microsoft.com/download/symbols
kd> .reload;!analyze -v;r;kv;lmnt;.logclose;q
You now have a debuglog.txt in c:\, open it in a text edit (Notepad?).
Post Mortem

Look for the MODULE_NAME and IMAGE_NAME headings. This is the program that caused the error. Sometimes when it's a device driver it means that that device is causing the BSOD and by disabling it or updating the driver your system will run stable. If you don't know what device that name relates to then Google it.
(Under no circumstance ask me about your crash. I provide this information for free without any support.)

If you can get anything useful out of that, it's all yours!

 

please, if i send the minidump you read for me ?

 

here the two log:

http://rapidshare.com/files/158928841/Mini052008-01.zip.html

http://rapidshare.com/files/158928954/Mini052108-01.zip.html

or send to me your e-mail ?

but i thing that there is NOT real the ehci.sys .... or?