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    BSOD*** Please Help**** Envy 14

    Discussion in 'HP' started by scotty1105, Sep 24, 2012.

  1. scotty1105

    scotty1105 Notebook Enthusiast

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    Hi All,


    I really need some help on this one folks, I currently own a Hp Envy 14 1110nr Processor: Intel Core i5-460M Processor (2.53 Ghz) 8g 640gb 7200 ddr3 with switchable graphic ati 5650 and intel. This is the 2nd Hp laptop I have owned, my 1st had the same issue after a year of no problems, then I got the bsod messages out of left field to the point of me purchasing another laptop. I was assured by many that it was a fluke occurrence and should not represent Hp in anyway. Now its a year later and I am having the same issues happen all over again, its like a replay of my old laptop. It does not matter if I am gaming or watching a movie the computer freezes and locks then will force itself to reboot. On the start up of windows I get the all famous message.........




    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.3.0.768.3
    Locale ID: 1033


    Additional information about the problem:
    BCCode: fe
    BCP1: 0000000000000008
    BCP2: 0000000000000006
    BCP3: 0000000000000005
    BCP4: FFFFFA800BE7A7A0
    OS Version: 6_1_7600
    Service Pack: 3_0
    Product: 768_1


    Files that help describe the problem:
    C:\Windows\Minidump\092312-30716-01.dmp
    C:\Users\Jason Terlecky\AppData\Local\Temp\WER-76877-0.sysdata.xml


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    The frequency of this phenomenon is becoming more and more prevalent. Just as my old one did, now if this had never happened to me before I would have just dismissed it to bad luck. But since this is the second time, well, I am irate. Especially since I spent over a grand on this machine, spent time researching it relentlessly and now this. I use my laptop all day, everyday so needless to say I log lots of hours on this machine, so I can't have this. I am a smart enough guy ( I think) that with some help I can fix this hopefully, myself. Yet I have know Idea where to start, last time I did system restores, diver updates and finally reset it back to factor setting with absolutely no effect. Before I start tearing this thing apart where should I begin???? Please any help with this is much appreciated..... should say that I did read on these bosd posts that maybe temp has something to do with it, like the machine running hot. I have noticed that it sometimes is really hot when the bosd happens. Then again it happens when its cool to,,,,,, grrrrr.


    Thanks


    Jason