Battery problems

I have a compaq R3000T and my battery life is not what i expected (normal computing uses-45MIN) i am convinced it is defective. I want to call compaq and get them to send me a new battery. before i went and played phone tag for an hour i want to see what you guys think. Will they agree to sending me a new battery?

PS. i am still under warrenty

Compaq Presario R3000t
Pentium 4 -3.0Gh H/T
1 Gig DDR
15.4BrightVew (1280x800)
80 Gig 4200Rpm
128 Radeion 9000 IGP
4x DVD-+R/RW/CD-+RW/R
802.11b/g

 

45 minutes is ridiculous even if you are on wi-fi all the time.Must be a defective one.Get a 12 cell battery instead if you are mostly using it as a desktop replacement.

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"Those who forget History, are condemned to repeat it"
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1.7GHZ :: 512ram :: 8x dvd-rw :: 60GB hdd :: 12 cell battery :: 54g Broadcom+bluetooth :: BOOQ Vyper-M sleeve

http://www.booqbags.com/Detail.bok?no=96

 

Hey Samwise592,
I used Mobile Meter to determine the Wear Level of my battery, passed this specific technical information to HP using their e-mail tech support, and had a new free replacement battery delivered to me within a week. My notebook was still under warranty. I would recommend the e-mail route any day over trying to gain support from someone in India.

My Wear Level was around 53% and my notebook was only 9 months old. The replacement battery they sent to me showed 3% right out of the box and 7% after the first charge. It has maintained a 7% Wear Level for the past month.

Search this forum for links to Mobile Meter and further information about my claim, if needed.

Jeremy
_________

 

it is a 12 cell battey brand new too

Compaq Presario R3000t
Pentium 4 -3.0Gh H/T
1 Gig DDR
15.4BrightVew (1280x800)
80 Gig 4200Rpm
128 Radeion 9000 IGP
4x DVD-+R/RW/CD-+RW/R
802.11b/g

 

i even use a program called battery doubbler from dachshund software, and their battery life estimater predicts 40 min when its fully charged

Compaq Presario R3000t
Pentium 4 -3.0Gh H/T
1 Gig DDR
15.4BrightVew (1280x800)
80 Gig 4200Rpm
128 Radeion 9000 IGP
4x DVD-+R/RW/CD-+RW/R
802.11b/g

 

another simple question, how long should the initial charge be on a new battery like that (i dont want to take any chances with my new battery)

Compaq Presario R3000t
Pentium 4 -3.0Gh H/T
1 Gig DDR
15.4BrightVew (1280x800)
80 Gig 4200Rpm
128 Radeion 9000 IGP
4x DVD-+R/RW/CD-+RW/R
802.11b/g