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    Blu-Ray Problems - skipping, clicking noise, jerky! dv6tse

    Discussion in 'HP' started by kkumar99, Aug 19, 2010.

  1. kkumar99

    kkumar99 Newbie

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    Hi, I recently purchased a dv6tse (i7, with lightscribe blu-ray, 1 gb video card, 8gb ram), and just tried to play a blu-ray for the first time yesterday and had a problem with jerky play, with a sort of clicking noise coming from the speakers (goes away when sound is off). The clicking noise correlates to the "skipping" of the blu-ray player. I am using the default hp mediasmart. I was online with customer service and all they had me do was update the software, but the problem is still not fixed. DVD's work normally. I know I have enough hardware for the playback so this is really irritating me. I thought I saw somewhere in the forums something about the dvd/blu-ray drives clicking, but thought that it was more of a physical clicking as opposed to during playback. Is anybody else experiencing this problem? Is there a solution? It will really make me reconsider my purchase if I can't do this simple task out of the box with the near maxed-out hardware I have
     
    kkumar99, Aug 19, 2010
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  2. Toink

    Toink Notebook Enthusiast

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    May I know the exact model of your Bluray drive? Mine is a Pioneer one.. no clicking sound s far or stuttering....
     
    Toink, Aug 19, 2010
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  3. kkumar99

    kkumar99 Newbie

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    it is a hp bd-rom bc-5501h
     
    kkumar99, Aug 19, 2010
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