Brand new HP Envy 14 wifi issues

Got my new HP Envy 14 today, hoping all would be well. I turn it on and do my whole set up thing. Once it finally boots up, my wifi would connect, disconnect, connect, disconnect. So it will connect (but not work), then say identifying, with the yellow triangle over the wifi bars, then connect, and disconnect. Its a viscious cycle that irritates me. I have 3 laptops and 1 desktop all connected just fine.

I called HP support who was useless. Troubleshooting got us to an error that said "DNS servers not responding". Not sure what this is but I can't figure it out.

Any ideas?

 

I just got mine and opened it tonight, it was doing this as well. I finally reconnected and then went to the "Network and Sharing Center" and clicked the yellow triangle between My computer and the router, it reconnected and has been solid since.

Hope maybe this will help you!

 

1. Update the latest Intel/PRO Wireless Drivers ASAP.
2. Make sure you set everything in your WiFi Properties to Automatic Configuration.

HP Intel Wireless Drivers literally are useless. They do that to every HP I have owned in the consumer line. A simple driver update fixed the trick.

 

Updated them but didn't work. Weird thing is, when I use my HTC EVO as a wifi hotspot, the laptop connects fine. But as soon as I try to connect to my home wifi, it goes crazy. Any ideas why?

 

Try changing the broadcast channel on the router to something opposite. Let me know how it goes

 

Well I kind of isolated the issue. As stated I can connect my EVO to the computer via wifi and tether. I disabled security on my wifi and it magically works. I then renabled WPA2 AES security and its been working since. I have my router set to do combo WPA and WPA2 security so hopefully it'll continue to work. I just hope down the road it doesn't do this again and not connect to a network.

 

Sometimes it might be your router not playing nice with the new hardware so I am glad it is working for you now *knock on wood.* However, I still recommend you update the Intel or Broadcom adapter drivers regardless (don't know if your card is Intel or Broadcom).

 

I have been having wireless issues with this computer as well with any and all driver versions. I recently installed DD-WRT on my wrt54gs2 to see if firmware was the problem. The other 2 wireless computers can connect just fine, even while this computer is having problems they are connecting without any problems. Even when this computer is the only one on it has problems. The only information I can find of significance is the signal in DD-WRT's web monitor shoots up to 100% when it is experiencing problems, sometimes it completely disconnects, sometimes it doesn't. Numerous web related fixes have yet to do anything. I am going to install their annoyance ware OS and see if I have connection drops with it.

 

Well I updated the intel drivers to the latest ones. And I hate to say it but I turned off my computer for the entire day while at work and came home just now and it's doing it again. So even after doing a factory reset in system recovery and updating all drivers, it works randomly and then will not work. I don't know what to do anymore

 

OK, with the HP Quick Web OS my connection seems stable. Right before I installed it to try this I was having the yellow exclamation point no internet access and random complete disconnects in Windows 7. I will have to use it for a day or so to really be able to say, but right now it is looking like a Windows 7 or Intel driver problem. If it starts acting screwy with Quick Web, I will have say it might be a bad card. Will post back with the results in a day or so.

 

what is the newst driver? is it from november 2010?

 

I think that is the newest one on the Envy 14 support web site.

 

Here's something else weird:

I can connect to my netgear wndr3700 router via WES security but not WPA2 security.

I can connect to my HTC EVO 4G via sprint hotspot, while having it configured to have WPA2 security through the phone.

So what would be wrong with my router that it won't allow my envy to connect via WPA2 security encryption, but yet my envy will connect to my phone wifi via WPA2.

 

If it's anything like my problem, changing encryption won't help completely, I disabled it and the problems crept back in eventually. Try it for a few days with the lesser security and see if maybe your problem is isolated to encryption settings. I could swear it seems like either a Windows 7 problem or an Intel problem, but I really don't believe that it is my router that is going bad or doing any wrong. I am streaming EyeTV files from my Mac's Airport card over the same router and it's working great. Streamed HD EyeTV recordings for 2 hours the other night without any problems either. Different people have solved the problem with different solutions.

 

Well its working again with WPA2 security enabled. I am not sure what the heck is going on. I did upgrade the firmware on my Netgear WNDR3700 router so I don't know if that helped or not. But either way I have 21 days to return it which I don't want to so I'm hoping it'll continue to work. I already have 3 case numbers with HP and if the problem continues they will either repair my laptop or send me a new one.

 

A firmware update very well could fix all of your problems, I hope it works out well. My problem seems to be with Windows 7 or Intel Advanced 6200. The AP works just fine with the other devices in the area. It works well with the HP Quick Web Application. It seems it's just Windows 7 that doesn't want to work well with it. I am thinking about restoring a backup image to see if maybe it was an update or some software I installed that's making it not work well. The biggest problem with this problem is that no 2 solutions seem to be a like. I have already tried a plethora of suggested fixes on the net and no dice.

 

I just wanted to mention I'm having the same problem. I changed the security settings on the router and haven't had the same issues since but I do when I go to my friends house and try to connect to their wireless etc. I have a Broadcom card. Maybe it is a windows issue..? I've heard some people say they ran windows update and that fixed everything.

 

Try updating to the latest Broadcom drivers and refresh the router with a power cycle and see how it goes.