BugCode_USB_DRIVER (fe) stop error for 4 month old Pavilion dv6000z

Help! My somewhat new laptop is acting strange. Every time I boot it up, it has this strange Blue Screen of Death Error. Error Code 000000fe parameter1 00000005 parameter2 89c620e0 parameter3 10de026d parameter4 890a6df8.

I have the latest BIOS (F.1A).

System Specs:

HP Pavilion dv6000z
AMD Turion 64 X2 TL-52
2GB PC2-5300 DDR2 SDRAM
80 GB 5400 rpm SATA Hard Drive
256MB Nvidia Geforce Go 7200
Conexant High Definition Audio
Windows XP Pro SP2 with all current fixes

 

have you tried backuping up what you could and reinstalling windows. And does safe mode work ?

 

I just reinstalled Windows XP a few days ago, but I'll try that again. I've gotten this error 3 times already; I hope my motherboard is not faulty...

 

It might also be the ram going bad

 

What USB devices do you have plugged in? Try unplugging them and seeing what happens. If you have a powered USB hub, plug them into that instead. In the previous generation of HP notebooks this problem was fixed with a BIOS update but you've already tried that so... hmm.

Edit: This is interesting. Microsoft says that parameter 1 set to 5 means "A hardware failure has occurred due to a bad physical address found in a hardware data structure. This is not due to a driver bug." It sounds like you have a USB device with a broken design. It won't necessarily crash on all notebooks but I'd narrow down which device is causing problems and pester the manufacturer.

 

I had the exact same problem with my similarly equipped dv2000. HP's own website calls it a BIOS problem and suggests updating it ( link)
In my very frustrating dealings with HP support, they tried to repair it twice. Both times, they called it a software issue, and reloaded the OS. Both times, that didn't work ( I had, of course, done that myself a few times too). After finally escalating the case to a case manager (the highest escalation, I'm told), HP is now sending me a new laptop.

Everything I've seen suggests that this is an issue with HP's AMD motherboard design, and oddly enough HP doesn't offer the AMD version of the dv2000 any more.

My suggestion to you (or anyone googling this) is to update your BIOS, or if that doesn't work to get with HP tech support and get things rolling. HP will say that their warranty is a "Repair only" warranty, and their techs will very likely see it as a software issue and reload the OS. You might have to get a little pushy and a lot lucky to get them to do any real repair or replacement. Mine had the problem from the first day, and my first service order was within a couple weeks of purchase. If your story is similar, you could have a good case for a replacement.

 

Do you happen to have bluetooth in your laptop? I was having the same problems when I first got my laptop (dv6000z, close to the same exact specs). I was running RMClock to undervolt the processor and if I had the bluetooth turned on with RMClock running I would get the problem you describe. I did figure out how to fix it by changing the P-state transitions within RMClock to single step transitions only. Hope this helps a little.

matt

 

Just to let you know, that the latest on the HP website is F28!

http://h10025.www1.hp.com/ewfrf/wc/...product=3289637&os=2100&jumpid=reg_R1002_USEN

Don't worry about the DV6191EU part on the webpage... it's still of the dv6000z series.