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    CD/DVD Drive

    Discussion in 'HP' started by Aero, Dec 28, 2005.

  1. Aero

    Aero PC/Mac...Whatever works! NBR Reviewer

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    Ok so a while back I sent my HP ZV5000 to repair. It came back repaired and working just fine.

    Problem occured when I just checked this out: I put a DVD in the drive and guess what? In the computer the icon in my comuter (after clicking on it) comes as blank. I know the DVD works as I have tested in the DVD player and other laptops.

    After a read around, I saw that this means that you dont have a DVD drive.
    Firstly is this really the case? How is that possible, I have watched DVD's on it before when it came and + the model is a DVD drive. Also the dvd drive itself outside says that its DVD.

    Can you guys help me or tell me how to fix it?
    This is what it looks like after the DVD in the drive:

    [​IMG]
     
    Aero, Dec 28, 2005
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  2. brianstretch

    brianstretch Notebook Virtuoso

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    Can you read CDs, or any other DVDs? If nothing reads I'd try deleting your DVD in Device Manager, rebooting, and let Windows redetect it. Try booting off a CD or DVD first, if that works then you can be pretty sure you have a Windows problem. If all else fails you have a good excuse to buy one of these.
     
    brianstretch, Dec 28, 2005
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  3. ZaZ

    ZaZ Super Model Super Moderator

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    ZaZ, Dec 28, 2005
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  4. Aero

    Aero PC/Mac...Whatever works! NBR Reviewer

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    Sorry zazonz.

    Brian, yeah my drive reads CD's perfectly. Only problem comes with DVD's.
     
    Aero, Dec 29, 2005
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  5. brianstretch

    brianstretch Notebook Virtuoso

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    It sounds like a bad drive to me.
     
    brianstretch, Dec 29, 2005
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  6. Aero

    Aero PC/Mac...Whatever works! NBR Reviewer

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    u sure?

    what should i do then...
    before sending it in it was working fine (and it was under warranty). Now the warranty is gone so what can i do?
     
    Aero, Dec 29, 2005
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  7. ZaZ

    ZaZ Super Model Super Moderator

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    Did you try uninstalling the ide drivers?
     
    ZaZ, Dec 29, 2005
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  8. brianstretch

    brianstretch Notebook Virtuoso

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    Try what zazonz says. If that fails, you could swap in a new slimline DVD burner like I linked to a couple of messages ago. Swapping drives is amazingly easy. Just unplug, remove the battery, remove the two screws on the bottom of the case that secure the drive sled, slide the sled out, and you'll see what to do from there. You'll need a #0 Phillips screwdriver (tiny). Windows will autodetect the new drive.
     
    brianstretch, Dec 29, 2005
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  9. nathanhuth

    nathanhuth Notebook Evangelist NBR Reviewer

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    My V2000Z drive wouldn't recognize burned cds. I just uninstalled the drive under Hardware Manager and let Windows reinstall it, fixed the problem.
     
    nathanhuth, Dec 29, 2005
    #9