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    CD/DVD burner will not work

    Discussion in 'HP' started by Jyger, May 16, 2007.

  1. Jyger

    Jyger Newbie

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    I have a compaq presario v6000. i cannot burn cds or dvds, any clue what may be my problem. none of my burning programs will work

    here is a screen shot of what it says when i try to open my burning program.

    http://img171.imageshack.us/img171/813/picle0.jpg

    thank you.
     
    Jyger, May 16, 2007
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  2. R4000

    R4000 Notebook Virtuoso

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    Which verson of Vista are you running? If it is Premium, see if the native burning software is working first. I would guess that the programs did not install properly under Vista, or Vista can't run them at all. I remember seeing similar errors under the Vista Beta with early versions of Nero.
     
    R4000, May 16, 2007
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  3. Jyger

    Jyger Newbie

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    I'm running home premium, the native software also does not work. 1 click worked before and it just stopped.
     
    Jyger, May 16, 2007
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  4. R4000

    R4000 Notebook Virtuoso

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    Try uninstalling your burning programs and see if the native software resumes working. They could have corrupted certain Vista files. Either that, or see if there is an update for them that addresses any Vista compatibility problems.
     
    R4000, May 16, 2007
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