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    Can someone please help me?

    Discussion in 'HP' started by BonesAndDones, Oct 20, 2011.

  1. BonesAndDones

    BonesAndDones Newbie

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    I have a HP Pavilion dv9819wm laptop with internal webcam with youcam. My ex girlfriend got it one day while I was gone and was playing with the webcam. She would never admit it, but she had to uninstall it somehow. It does not show up in the device manager at all anymore and my computer is out of warranty. When I open youcam, it says no video device recognized, please plug in camera! Could anyone please help me with how I can reinstall the webcam. Do I need the driver? Any thoughts or suggestions would be greatly appreciated. I can operate and use a computer pretty well. I am just not good at software issues and I don't want to further mess anything up! Thanks.
     
  2. namaiki

    namaiki "basically rocks" Super Moderator

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    Are there any unknown or problem devices showing up in Device Manager? Are any "Imaging devices" installed? Also, what version of Windows is installed on your laptop?
     
  3. BonesAndDones

    BonesAndDones Newbie

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    Vista. Imaging devices, just my printer, HP photosmart c4500, and there is one unknown device in the device manager under usb, but I think it's my coolpad?
     
  4. namaiki

    namaiki "basically rocks" Super Moderator

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  5. BonesAndDones

    BonesAndDones Newbie

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    I really appreciate your help thus far. One question, which is probably a stupid one: Under the firmware and drivers download it's type is keyboard. mouse and input devices. If it doesn't work for my webcam, will my mouse and keyboard still work? I just don't want to mess it up any worse! Of course I'm sure with your number of posts, you know way more than I. Just checking.
     
  6. namaiki

    namaiki "basically rocks" Super Moderator

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    It shouldn't touch anything besides the webcam. Well, actually I don't think the driver will do anything as webcams on Windows Vista don't usually need drivers.

    If you double-click the unknown device in Device Manager, does it tell you anything about what the problem is?
     
  7. BonesAndDones

    BonesAndDones Newbie

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    Thank you, i'm gone to try now!
     
  8. Siorah

    Siorah Beware of Squirrels!

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    will probably be the fact it's had it's software uninstalled.

    if i recall right, the HP webcams for this generation did need a driver for proper installation, or it will either Code 10 (cannot start) or have no known driver.

    It used to be fixed by a windows update, but they may have removed the driver to the update catalogue.

    BTW nice fluttershy nami lol, my niece loves that show.
     
  9. BonesAndDones

    BonesAndDones Newbie

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    No luck. I think the windows update is service pack 2, which I have installed. How could I get the software? Or would it be easier/cheaper to just buy an external web cam?
     
  10. Izagaia

    Izagaia Notebook Evangelist

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    If the dv9000 series is anything like the dv6000 series, then the camera is USB. You can uninstall it all you want. Each time you do so, Windows will find the device and attempt to install the proper driver (whether locally or via Windows Update) after starting. The only way to uninstall the webcam is to physically remove the dongle from the board or damage the device altogether. Which leads me to believe that, IMO, the problem lies with the hardware. You have a bad camera (or cable or board or something causing the short). Windows probably sees something plugged in to the main board, but because it is damaged, it cannot identify it to run the correct driver.
     
  11. kanehi

    kanehi Notebook Deity

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