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    Can't complete Win7 installation on new HDD

    Discussion in 'HP' started by thor2dacore, Jul 22, 2012.

  1. thor2dacore

    thor2dacore Newbie

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    Hi guys, I am pulling my hair out currently! I am in Australia and imported a US specd DV6-7000 QE. The 1TB HDD failed and I contacted HP Australia. They gave me the details to send it to a fairly local (1hr travel) repairer. After the new HDD was put it I was contacted by the local repairer and was told he can't (or he won't?) get the HP repair discs from the US? I was pretty angry from the beginning after the HDD failing and now being told they can't get the repair disc I just told them to send it back and I will install Windows 7 myself.

    I have a Windows 7 Ultimate disc so I assumed it would be as simple as installing a fresh copy of Windows on the new 1TB HDD. I get all the way through installation, then it restarts and comes to starting services or something of the like and comes up with the "windows setup cannot configure windows to run on this computer's hardware" error.

    I have done some research and was going to try and install the Intel chipset controller and or Rapid Storage drivers but I can't seem to find the correct ones.

    I don't know if it matters but there is also a HP 32GB mSSD in the system. I have included a photo of the error message and also how the HDD is setup when I go to choose where to install the OS.

    Any help to get this laptop running again!

    [​IMG]

    [​IMG]



    Thanks!
     
  2. peidekun

    peidekun Notebook Guru

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    Try booting without a harddrive, it will bring up the Intel RST screen. Delete the RAID volume on the mSSD, then try the Windows installation again.

    EDIT: Actually it looks like you did that already.
     
  3. evoandroidevo

    evoandroidevo Notebook Evangelist

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    How many times have you tryed this?
    I have had this happen to me with a bad disk before as I tried it with another one I owned and it worked fine my suggesion is get another copy of windows but then that's ~$200 and it might not work

    Sent From My Rooted E3D
     
  4. thor2dacore

    thor2dacore Newbie

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    Yes, I have. Thanks for the advice, though. :)

    About 5-10 times. I had thought that maybe I should borrow a Home Premium install disc and try it as that's what came installed from HP? I wouldn't think that the version of Windows 7 would have an affect on new hardware (new HDD)

    Thanks for the help, keep it coming!
     
  5. link626

    link626 Asus GL502VM, Lenovo Y580, Asus K53TA

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  6. thor2dacore

    thor2dacore Newbie

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    So if I understand this correctly, by removing the ei.cfg file it will just let me choose to install Home Premium etc.

    Do I need a utility to remove that file.

    Will download the .iso overnight but I can't see how it will be any different than my current Ultimate disc. Does the SP1 make a difference?

    Thanks for your help!
     
  7. lsheldon

    lsheldon Notebook Consultant

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    Removing the ie.cfg turns the iso image into a universal installer. It will then allow you to install any version of windows 7 from that image.

    You need the ie_cfg removal utility, you can download it here: http://code.kliu.org/misc/win7utils/eicfg_removal_utility.zip
     
  8. link626

    link626 Asus GL502VM, Lenovo Y580, Asus K53TA

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    yes, you can select any windows version with ei.cfg disabled.

    and yes, sp1 makes a difference, because it has the drivers to deal with your error.
     
  9. thor2dacore

    thor2dacore Newbie

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    Can happily say ei.cfg modded iso worked! Thanks so much for that!

    Now I am just going through to install all the necessary drivers. :)

    Will the 32gb mSSD drive work as normal and how HP intended with the new 1TB HDD or will it need reconfiguring?
     
  10. kisetsu17

    kisetsu17 Took me long enough

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    Just to be clear, what made your install work was that you used a newer Windows version, i.e., the SP1 version. It has the RAID0 Drivers necessary to recognize the setup of the mSSD/HDD combo that the newer H77 chipsets have. That was what link626 was trying to say. If you used a non-SP1 disk, it wouldn't have worked even if you removed the ei.cfg file on it.
     
  11. peidekun

    peidekun Notebook Guru

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    You will need to enable acceleration in Intel RST again.
     
  12. Cytochromec

    Cytochromec Notebook Enthusiast

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    I had this same problem and fixed it, it was a nightmare. The mSSD HDD drivers are not on older Win7 installation discs that do not have service packs on the iso. If you tried a modded ISO and it worked it is because it has the drivers. Here is what I did to install it with my old Win7 disc I got from Microsoft at Win7 launch.

    1) Download the intel rapid storage technology driver files and put them on a USB
    2) Click the have drivers option at installation, locate them on your usb stick, install windows.
    3) Remember to properly set up the rapid storage technology from control panel once you are up and running.

    EDIT: Never bothered reading the thread/posts in case someone else answered you.