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    Compaq Presario 710US faulty adapter

    Discussion in 'HP' started by PIC, Jun 28, 2004.

  1. PIC

    PIC Newbie

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    Hello!

    I hope this is the right forum. I am unable to send an email to HP support (mailer-daemon&co.). I have a Presario 710US and 1 week ago my house nearly caught on fire. I took the apdater to the nearest Compaq service and this is what happened:

    www.pilko.net/P1010050.jpg
    www.pilko.net/P1010051.jpg
    www.pilko.net/P1010052.jpg
    www.pilko.net/P1010053.jpg
    www.pilko.net/P1010054.jpg

    Am I liable to a new replacement from HP or is this a "standard" issue warranty does not cover? Let me add I have used the laptop&adapter with great care so this is not my fault :).

    P.S.: any email contact from COMPAQ where I can send these pictures?

    cheers,

    Sebastijan



     
    PIC, Jun 28, 2004
    #1
  2. Brian

    Brian Working at 486 Speed NBR Reviewer

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    Ouch. I would go ahead and call them on this one. Are you still under warranty?

    Editor in Chief http://www.bargainPDA.com and http://www.SPOTstop.com
     
    Brian, Jun 28, 2004
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  3. PIC

    PIC Newbie

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    No more warranty. I saw new adapters on ebay starting at $25 thats no problem. I contacted HP and I need to pay some fee? I dont mind buying a new adapter but its the crappy quality and near disaster that really pissed me off.

    Should I nag them further or I better forget the whole thing and order a new one?

    Sebastijan
     
    PIC, Jun 28, 2004
    #3