I turned it on one day when it was hibernated, it just came up with a black screen and turned off. When I try and turn it on nothing happens, no lights, nothing. When I plug in the charger the charging light comes on for 10 seconds and goes off. Hard reset wont work nor can I turn it on without the battery in. I contacted Microsoft and they said it has to be the hardware, however I am out of warranty and don't want to pay £16 just to troubleshoot. any ideas?
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Hi XXsgtstifflerXX,
Have you tried using another Ac adapter since you mentioned the light indicator didn't stay on when it was plugged in?
"The views expressed in my contributions are my own and do not necessarily reflect the views and strategy of HP" -
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Hmmmm well since the recently purchased adapter is doing the same thing it could be a hardware issue. Is your unit making any beep sounds or when you wiggle the ac adapter does it light up?
"The views expressed in my contributions are my own and do not necessarily reflect the views and strategy of HP" -
Compaq Presario CQ-61 not turning on.
Discussion in 'HP' started by XXsgtstifflerXX, Sep 16, 2012.