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    Compaq Presario CQ-61 not turning on.

    Discussion in 'HP' started by XXsgtstifflerXX, Sep 16, 2012.

  1. XXsgtstifflerXX

    XXsgtstifflerXX Newbie

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    I turned it on one day when it was hibernated, it just came up with a black screen and turned off. When I try and turn it on nothing happens, no lights, nothing. When I plug in the charger the charging light comes on for 10 seconds and goes off. Hard reset wont work nor can I turn it on without the battery in. I contacted Microsoft and they said it has to be the hardware, however I am out of warranty and don't want to pay £16 just to troubleshoot. any ideas?
     
  2. SoMeAm

    SoMeAm Company Representative

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    Hi XXsgtstifflerXX,
    Have you tried using another Ac adapter since you mentioned the light indicator didn't stay on when it was plugged in?
    "The views expressed in my contributions are my own and do not necessarily reflect the views and strategy of HP"
     
  3. XXsgtstifflerXX

    XXsgtstifflerXX Newbie

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    I have recently changed my AC adapter because my last ones wire casing came off, This one has been fine for a while. It never showed any signs of breaking, I don't have another one to try atm!
     
  4. SoMeAm

    SoMeAm Company Representative

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    Hmmmm well since the recently purchased adapter is doing the same thing it could be a hardware issue. Is your unit making any beep sounds or when you wiggle the ac adapter does it light up?
    "The views expressed in my contributions are my own and do not necessarily reflect the views and strategy of HP"
     
  5. XXsgtstifflerXX

    XXsgtstifflerXX Newbie

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    . There is no signs of life meaning fans, lights or anything, when I plug in the charger the light above lights up but not the one on the front. As I said its only on for 10 seconds.