The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.

Problems? See this thread at archive.org.

CostCo Return Policy?

Discussion in 'HP' started by Mr. Wonderful, Jul 13, 2007.

Mr. Wonderful Notebook Evangelist

Reputations:

10

Messages:

449

Likes Received:

6

Trophy Points:

31

I've been having some really annoying on somewhat breaking issues with my DV9000t, and I was really wondering if I should return my system back to CostCo in exchange for a new system. Thing is, I know they changed their policy from no questions asked to within the first three months, right? Thing is, I bought my laptop before they made these changes, so do I have the clause to receive the old warrenty? As it has been 6 or so months. And I have a feeling doing it this way would be considerably better than sending my laptop in for repair.

Mr. Wonderful, Jul 13, 2007

#1
ZaZ Super Model Super Moderator

Reputations:

4,982

Messages:

34,001

Likes Received:

1,415

Trophy Points:

581

I think they grandfathered people in who bought under the old policy. I'd check that receipt ASAP.

ZaZ, Jul 14, 2007

#2
El Guano Notebook Consultant

Reputations:

1

Messages:

112

Likes Received:

0

Trophy Points:

30

I was grandfathered for electronics I purchased before the policy change. You may want to call to confirm, but regardless of what they tell you, you should act under the policy that was active at the time of your sale.

El Guano, Jul 14, 2007

#3
kanehi Notebook Deity

Reputations:

146

Messages:

1,943

Likes Received:

0

Trophy Points:

55

Wouldn't hurt to ask them. The sooner the better.

kanehi, Jul 14, 2007

#4