The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Costco/hp Questions

    Discussion in 'HP' started by aznron911, Jun 28, 2006.

  1. aznron911

    aznron911 Notebook Consultant

    Reputations:
    0
    Messages:
    277
    Likes Received:
    0
    Trophy Points:
    30
    Can somone please explain me the Costco return policy. If I return it during the 6 months will i get my full refund back?
     
    aznron911, Jun 28, 2006
    #1
  2. egarbage

    egarbage Notebook Geek

    Reputations:
    1
    Messages:
    95
    Likes Received:
    0
    Trophy Points:
    15
    Yes. In my case, I had to go to the computer kiosk and have the computer guy verify there was no physical damage. He then told the return desk and they gave me cash back (even though I put it on credit card). I had the laptop about 5 months.
     
    egarbage, Jun 28, 2006
    #2
  3. ZaZ

    ZaZ Super Model Super Moderator

    Reputations:
    4,982
    Messages:
    34,001
    Likes Received:
    1,415
    Trophy Points:
    581
    You won't get a better retturn policy.
     
    ZaZ, Jun 29, 2006
    #3
  4. dksu

    dksu Notebook Enthusiast

    Reputations:
    0
    Messages:
    20
    Likes Received:
    0
    Trophy Points:
    5
    Do you need to keep all the original packages and boxes to receive refund?
     
    dksu, Jun 29, 2006
    #4
  5. egarbage

    egarbage Notebook Geek

    Reputations:
    1
    Messages:
    95
    Likes Received:
    0
    Trophy Points:
    15
    For non-computer items, I've seen people bring back things w/o packaging to Costco. I don't know what they'd do with a computer w/o appropriate packaging.
     
    egarbage, Jun 29, 2006
    #5
  6. SuperKungFu

    SuperKungFu Notebook Consultant

    Reputations:
    18
    Messages:
    238
    Likes Received:
    0
    Trophy Points:
    30
    Costco will take anything back its 100% satisfaction guaranteed. I just saw an old lady return a box of peanuts. If you can return food (which is really weird since it’s already half eaten) then you can definitely return a computer. And yes you should keep the box. How else are you going to carry the laptop with all its cds, wires..etc if you do decide to return it.
     
    SuperKungFu, Jun 29, 2006
    #6