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    DV6 6121tx USB3 issue

    Discussion in 'HP' started by cyanide911, May 1, 2012.

  1. cyanide911

    cyanide911 Notebook Consultant

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    I bought a WD 500GB USB3 drive yesterday for backup purposes. But very disappointingly, my laptop doesn't seem to recognise the USB3.0 part. If I connect it to either of the two USB 3.0 ports, windows pops up saying "This device can perform faster if you connect it to a USB 3.0 port".
    But it already *is* in a USB 3 port!

    Any idea what's wrong and what I should do??
     
    cyanide911, May 1, 2012
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  2. prebuss

    prebuss Notebook Consultant

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    Just to be sure, do you use USBs on the left side of the laptop? Have you installed renesas 3.0 USB drivers? sp55102.exe
     
    prebuss, May 1, 2012
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