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    DV6 6121tx giving me electric shocks!

    Discussion in 'HP' started by cyanide911, Jul 11, 2012.

  1. cyanide911

    cyanide911 Notebook Consultant

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    I had heard about bad build quality, but never expected this from HP.

    My HP DV6 6121tx is giving me mild electric shocks when plugged in to AC power. Not all the time, but enough that it's noticable.

    It's mild around the palmrest areas, and it's a bit less mild around the left edge (where the 3.5mm jacks are).
    What could be the cause of this? I don't understand how this can be an issue with modern electronic equipment!
     
    cyanide911, Jul 11, 2012
    #1
  2. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

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    It sound like an earthing problem, does your hp have an figure eight or an cloveleaf power cable that plugs into the power adaptor, are you using a power extension cable?, have you tried a different power socket in a different room.

    John.
     
    Tinderbox (UK), Jul 11, 2012
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  3. SoMeAm

    SoMeAm Company Representative

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    Hi cyanide911,
    I would recommend contacting HP regarding the shocking. I work for HP so if you need assistance with reporting this to HP please email me your product and contact information to [email protected]. Please include Attn: Veronica-NBR in the subject line.
    "The views expressed in my contributions are my own and do not necessarily reflect the views and strategy of HP"
     
    SoMeAm, Aug 13, 2012
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