DV6000 REMOTE CONTROL STUCK...pls HELP

juz got my dv6000 this evening. After i have inserted the remote control into the express card slot,i can't take it out. It is inserted with the buttons facing up,i hope i didn't do it wrongly.can anyone advise me on how to take it out?

And about the extra programs pre-installed,can anyone advice me on what are the programs for and can i uninstall them?

The Programs:
1)Customer experience enhancement
2)HP help and support
3)HP imaging device functions 6.0
4)HP integrated module with bluetooth
5)HP update
6)HP user guides
7)HP wireless assistant
8)Soft data fax modem with smartCP

Thanks a Zillion.

 

did you press to get it out some times its awkward but you gotta press it with some pessure, customer experince enhancement, hp help and support, hp user guide those ones you can uninstall

 

do you mean that i should press it in with some extra pressure to remove it?

 

thanks it's out already. can i uninstall Soft data fax modem with smartCP?what is it for the program?

 

press it intill you hear a click and it will come out like its spring loaded or something and mine is inserted with the buttons up so thats not a problem.

 

no dont uninstall those the fax modem is for the 56k modem.

 

Well, if he's never going to use dial up, he can uninstall it.

 

true but still if hes not and needs dial up sometime he might wanna keep it.

 

i thought my remote was stuck too when i first got my dv6000.
i was really scared though once it came out and i used it a bit i guess the mechanism kinda losened up and now i have no problems using it. hp could have doen a better job with the remote....

 

thanks alot and boy i love this forum...

 

The members on this forum are great and always willing to help

 

I would not uninstall the 56K modem software. It is useful to dial up in case your broadband is down or not available.

 

always good to have a backup.