The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    DV6500 Availability in the UK

    Discussion in 'HP' started by Teefaf, Aug 6, 2007.

  1. Teefaf

    Teefaf Notebook Enthusiast

    Reputations:
    16
    Messages:
    28
    Likes Received:
    0
    Trophy Points:
    5
    I ordered a dv6500 CTO over the phone direct with HP on Wednesday July 11th. The sales dude told me that the 6500 had just become available for custom-built orders that day, and that I should receive it within 16 working days max - that means I should have received it by last Friday August 3rd.

    As yet, I've still not received my laptop. Every time I ring HP I get told a different story - that the case is with a manager, that the laptop is sitting in 'logistics', or that it's still being built, and today was the icing on the cake - that the laptop is actually "unavailable". This despite HP having debited my card in full on July 25th.

    So has anyone else i the UK managed to get their hands on a dv6500 - whether custom-built or off-the-shelf? I've been looking around at other laptops but nothing seems to match what the dv6500 has for the price - C2D T7300, 2Gb RAM, HDMI, great design, plus a great price on the 3 year warranty with accidental damage cover.

    Can anyone offer any advice on my situation? I was expecting to have the laptop in pleny of time for a trip I'm taking on Wednesday, but that's not going to happen now. Very, very disappointed in HP and their clueless (UK-based) after-sales support agents.
     
    Teefaf, Aug 6, 2007
    #1