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    DV7 shutting off

    Discussion in 'HP' started by jaysnooginz, May 13, 2012.

  1. jaysnooginz

    jaysnooginz Notebook Guru

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    Must have shut off while you were posting this thread....
     
    jaysnooginz, May 13, 2012
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  2. SomeRandomDude

    SomeRandomDude Notebook Evangelist

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    lol, what a weird thing.

    Anyway, I have a bit of a problem with my dv7. It shuts off while gaming, and then resets automatically. I get a generic Kernel-Power 41 error in the Event Viewer. I don't know what to do really, all I can tell you is it happens during intensive 3D applications (3 times while playing the Witcher 2) and it takes time, about 2 hours for it to do so. Any suggestions will be appreciated.
     
    SomeRandomDude, May 13, 2012
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  3. ForeverZen

    ForeverZen Notebook Deity

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    That sounds like a driver error, since you're playing witcher 2 i'll assume you have a discrete gpu or an apu? Try re installing your video driver, not from hp though go to the manufacturers website.
     
    ForeverZen, May 14, 2012
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  4. SomeRandomDude

    SomeRandomDude Notebook Evangelist

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    It's a hybrid graphics system (check specs in my signature) so I can't use any drivers, they have to include the ATI+ the Intel HD chipset ones. Tried Leshcat's ones as well, but they only made it worse (crashed after 10 minutes of starting up a non demanding game).

    Now I'm wondering if it may relate to the AC adapter. I'm using a 90W one, dunno if that's enough.
     
    SomeRandomDude, May 14, 2012
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  5. ForeverZen

    ForeverZen Notebook Deity

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    Try taking the battery out? Maybe not having to keep the battery topped off while powering the system at the same time will help. If not you might be able to rule it out.
     
    ForeverZen, May 14, 2012
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  6. SomeRandomDude

    SomeRandomDude Notebook Evangelist

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    I never take it outside, so I kept the battery out from day one.
     
    SomeRandomDude, May 14, 2012
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  7. jaysnooginz

    jaysnooginz Notebook Guru

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    Is the ac adapter stock?
     
    jaysnooginz, May 14, 2012
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  8. jaysnooginz

    jaysnooginz Notebook Guru

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    And it does sound like a voltage issue.
     
    jaysnooginz, May 14, 2012
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  9. SomeRandomDude

    SomeRandomDude Notebook Evangelist

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    The one that came with the computer was a 65w one, but it was insufficient (card wouldn't overclock automatically when in 3D intensive applications, which resulted in low performance). Now I'm starting to doubt the 90w is sufficient.
     
    SomeRandomDude, May 14, 2012
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