I got my new DV7T on friday, it's dead by sunday. I was just rebooting and it froze at the hp logo. Turn off then on again; nada. Can't even get into the bios menu. Ugh, this really pisses me off. I only ordered the dv7 to replace my 9700t that had the video card crap out 2 weeks earlier. I'm rapidly losing any faith in any hp product
. I've got my repair ticket #. How long has everyones repairs/replacements taken to get back to them?
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Support usually takes a few days to one week to fix your comp, the rest depends on the mail service and the internal admin work.
Use tracking mail service and call them often to follow up.
cheers ... -
RainMotorsports Formerly ClutchX2
Heh ive lost faith in HP for laptops in general. Desktops from most companies are okay as their more off the shelf and easier to fix if something does go wrong. But i decided to not make a mistake, some people will hopefully have good luck with theirs but this forum section alone has enough to scare me a long time hp/compaq customer off.
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I hope there aren't anymore issues either
. I was humming along too. Then I reboot and #@%@$#!
. I like the look and function of hp's laptops. I hope their hardware steps it up
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I'm a satisfied DV7T owner.
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future_paramedic Notebook Consultant
Good luck getting it fixed!
Eric -
For only having it two days I'd demand a new one or just send the defective one back for a refund.
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I'm very happy with this DV7. Runs cool, great lcd, great performance.
DV7T craps out
Discussion in 'HP' started by cheezeweezle, Jun 7, 2009.