DV7T-6000 Supported WLAN adapters

Has anyone been able to install a 3rd party WLAN adapter in this laptop? I've had it with HP (lack of) support as their maintenance guide for this laptop (which they have since removed from their website, but I still have a copy of it) shows the different modules that are supposed to work with it (from page 47 of the maintenance guide)

WLAN module
Description Spare part number
Broadcom 4313 802.11B/G/N 1×1 WiFi Adapter 593836-001
Broadcom 4313 802.11B/G/N 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter
(BT3.0HS ready)
600370-001
Intel Centrino Advanced-N 6230 WLAN module 631956-001
Intel Centrino Wireless-N 1000 WLAN module 572520-001
Intel Centrino Wireless-N + WiMAX 6150 WLAN module 633817-001
Ralink RT3090BC4 802.11B/G/N 1×1 WiFi and Bluetooth 2.1+EDR Combo adapter
(BT3.0HS ready)
630705-001
Ralink 5390GN 802.11B/G/N 1×1 WiFi Adapter 630703-001

Of course after several calls with HP support and even an internal ticket they opened, nothing has happened except for removing the guide that showed what was supposed to work (even though they don't).

One of the reasons I decided to purchase this was the ability to add a 802.11a/b/g/n card. I prefer to use 802.11a for less interference and I sold my last laptop (Toshiba which had 802.11a) for this one knowing (I thought) that their guide showed the Intel 6230 would work. This isn't the case.

Anyone else deal with this and irritated by this? Is there anything that can be done to make them support the modules that their guide listed as compatible? I'm a little miffed that I paid $1000 for a laptop that showed I could upgrade the WLAN module only to find out this isn't the case and HP support is non-existent. They couldn't care less.

 

The parts listed are those that are used in every model in distribution around the world. The specific part you may be referencing to may only be used in a model distributed somewhere else which uses a different mainboard entirely. Therefore requiring a different WLAN module as required/dicated to by that regions laws governing their use. If you look closely, in the guide, it may tell you where some parts are in use by locale.

 

I am having the same issue. I purchased an HP dv7-6195us from a local retail store this week. I tried to hop onto my 5ghz network only to discover that the Intel 1000 wireless card that was installed on the system only supports 802.11 b/g/n on 2.4ghz spectrum only. I tried to install my Intel Centrino Ultimate-N 6300 card and this did not work with the system. I posted this question on the HP consumer forum and the reponse I got listed a bunch of network cards so I chose the Intel Centrino Advanced-N 6230 and purchased and installed that with no avail. I chatted with HP technical support tonight and the rep stated that the Intel 6230 card only works with AMD processor models, not Intel. The list that works with the Intel processor models is very limited and surprisingly does NOT include ANY Intel wireless devices. I believe it is OUR right to install what we want with OUR hardware. I may have to return laptop and get a refund. I am unimpressed and turned off by the product blacklisting going on at HP with their products.

 

Do you have a list of what they said would work? Assuming it was more than just the Centrino 1000... Which of course contradicts them (or you?) saying that it does not work with "ANY Intel wireless devices"...

 

They need to unlock that stupid bios whitelist. I really dont understand why HP limit things like what wireless adapter you want to use. This and the SG issue has turned me off HP forever (and my 30 min battle with the stupid HP Vivera printer in the office today).

Haha sorry...HP-in-general rant over.

 

Do you need to do one of these?

Destroy office equipment

 

Can you post the service guide if it got removed?

 

Today when I went back to the HP website to look at the service manual for the DV7-6195US it has 3 Intel WLAN modules listed under Intel cpu models only:

For use only with computer models equipped with an Intel processor:
Intel Centrino Advanced-N 6230 631956-001
Intel Centrino Wireless-N 1000 802.11b/g/n 1×2 WLAN module 593530-001
Intel Centrino Wireless-N + WiMAX 6150 633817-001

Originally I looked at this list and I bought an Intel Centrino Advanced-N 6230 online but not by the product number 631956-001 so when I installed it, the system board does not recognize it. HP support says I have to have the exact product number listed installed, any variation of the same product will not work as the system bios checks the product number information on the device and compares it to HP's product whitelist.

See Manual on HP's website (Page 31 and 32 for WLAN cards supported)
http://h10032.www1.hp.com/ctg/Manual/c02842278.pdf

 

I think there is a Vendor ID, Subsystem ID, & Subsystem Vendor ID, so HP could have their own 6230 which THEY sell, and is the only one recognized. Early Compaq computers were such that you couldn't use off the shelf OEM parts (and this was all long before Plug & Play); they had to be purchased from Compaq. Doesn't seem quite right, but these HP laptops ARE several hundred dollars cheaper than equivalent Dells or such.

Just for grins, do you also have the Bluetooth option? Now don't quote me, but there may be a problem with the Bluetooth card interferring with your 6230. You may want to unplug the BT card and try the 6230 again.


I am reasonably sure the BT is the Broadcom 2070, which is referenced in the service manual, BUT NOT in conjunction with the Intel 1000 ... which is WHAT I have in my dv7t.

Unhappy Tale

 

Actually, the Intel Centrino Advanced-N 6230 card is not in the DV6 Bios whitelist just the 1000, 1030 and two 6150. Yep, HP managed to **** up their own Service and Maintenance Manuals. What's better: they still list the 6230 [even though it's at least the second revision of the manual]. If you want the 6230 officially you have to go for an Envy or Probook.

 

You should all complain to the CEO's office. If enough people do it, they might start caring.