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    Dead Pixel :(

    Discussion in 'HP' started by KamaL, Aug 31, 2005.

  1. KamaL

    KamaL Notebook Consultant

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    Hi everyody..

    yesterday, my HP ZT3000 notebook started showing a red dead pixel on the LCD

    it's almost in the middle of the screen, so it's really annoying,and not to mention during watching a movie.....

    Is there any way to fix it???

    And do u have any idea what's HP's warranty policy about dead pixels?? Will they fix it??

    Thanks, and I hope it won't happen to anybody else
     
  2. Brian

    Brian Working at 486 Speed NBR Reviewer

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    You can try rubbing it, but that's the only real self help mechanism you have. As for support, if you complain enough they'll probably help you, but they don't have to. Depending on how long you'e had it, you could also try the retailer.
     
  3. KamaL

    KamaL Notebook Consultant

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    Thx for the reply..

    Rubbing it directly with my hand?? isn't it risky?? have u ever heard about this helping fixing a dead pixel??

    I'll surely try and try to make myself convincing...
     
  4. Rahul

    Rahul Notebook Prophet

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    I've actually heard half of people saying the rubbing worked, the other half say it didn't or caused more stuck pixels.

    Just for your information, a dead pixel is black and cannot be revived. A stuck pixel is like red, blue, green, etc and has a chance of being revived.

    I've heard somewhere that there was a program that would rapidly flash colors on the screen and revive some stuck pixels.

    To be honest, you really shouldn't be surprised at this stuck pixel. They are pretty common on LCD's. In fact, I'd be surprised if you didn't get one. Its an unfortunate fact of life I'm afraid.

    A typical LCD panel has hundreds of thousands of pixels and its pretty hard for them all to function well. I can tell you that having a stuck pixel is a real pain, but you should expect them in LCD's. I don't think HP will do anything about just one stuck pixel. They might if you had like 5 or more.

    Very, very, few manufacturers will replace a LCD if it only has one stuck pixel, most will replace it if it has a certain number.
     
  5. LuckMC11

    LuckMC11 Computer Extraoirdinaire NBR Reviewer

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    isn't there a sticky about the dead pixels and the return policies that some companies have on them??
     
  6. led2112

    led2112 Notebook Consultant NBR Reviewer

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    There is a video that has been used with about a 60% sucess rate in fixing a stuck pixel, it was orginally made for the PSP but will work on your computer. I think you have to set it to repeat and run it for a couple of hours. It actually fixed 3 out of 5 of my friends PSP stuck pixels. It couldnt hurt.

    http://www.psp-vault.com/Article168.psp
     
  7. KamaL

    KamaL Notebook Consultant

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    Guys, you won't believe it 0 it revived by itself!!

    I turned it on today, and it is working perfectly now :) Yu can't believe my relief now !!

    Anyway, I'll keep this program for future possible stuck pixels...

    Thanks everybody for the advices... :D
     
  8. LuckMC11

    LuckMC11 Computer Extraoirdinaire NBR Reviewer

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    lol...that's good to know..and no problem :D :D
     
  9. led2112

    led2112 Notebook Consultant NBR Reviewer

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    Glad to hear it! ;)
     
  10. alekkh

    alekkh Notebook Evangelist

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    I have 3 notebooks myself and gobs of notebooks and LCD panels at work (ny HP, Mac, IBM). Plus, I've seen dozens of LCD screens in shops. Let me assure you, __I have never seen a dead or stuck pixel yet. Hence, it is very reasonable to expect a perfect LCD.

    Dead pixels are no way a norm, despite all the numerous attempts of resellers and manufacturers to form a public opinion it is. Since when critical defects became a norm? Now, it should be acceptible for HiFi systems to make beeps or pops, just because "it is cheaper to make a little defective HiFi systems than perfect ones"?

    P.S. I'm informed about the dead pixel policies of a few resellers and know that many users indeed suffer dead pixels. It is a real problem, and accepting it as a new kind of norm is wrong.
     
  11. sexythang

    sexythang Newbie

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    i've seen quite a number of laptops. and there is only one time where my brothers laptop had a stuck pixel. but he brought it back to the shop and the changed it for him on the spot with another brand new laptop. no questions asked. so i guess even if it is the norm, make sure that you could exchange it with the seller or retailer even though the companies dont have an dead pixel exchange policy.

    i think it saves the company some money if people couldnt return the dead pixel laptop or lcd. if you could return it, they would eventually find somebody who wont notice it and sell it to them.
     
  12. mnrbradley

    mnrbradley Guest

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    LCD display technology has come a long way. Several years ago, dead/stuck pixels were a norm. Today, they are an exception. Some Acer laptops have a ZERO dead/stuck pixel policy. Samsung is similarly starting a zero dead/stuck pixel display policy. I highly recommend buying an lcd (or laptop) from a company that has one of these policies if you can afford to. In the end, it will only help consumers as other manufacturers will have to follow suit and pretty soon, everyone will have zero dead/stuck pixel policies. And the comforting thing is that the company must take care to ensure their product ships without any dead or stuck pixels or else they will lose money, so you have a good chance of getting a laptop without a bad pixel.

    FYI - my v2000z has zero dead or stuck pixels - and I checked very closely.