I ordered a dv5t on January 18th, and it was supposed to have been built and shipped by the 26th.
The day came, and I checked the order status, and it still had the same status (Estimated build date: January 26th, 2009). Repeated this for 2 days, and it yielded the same results.
I then called HP and asked the problem, customer service rep said it should be at my house by tomorrow.
And guess what? It was not.
So after 2 more days and at least 5 more calls, they finally told me it had been delayed and should be shipped by the 31st, and it was. But apparently, my 5-7 day shipping does not factor into the equation, for it seems it will take a little over a week (will arrive on Feb. 9th).
I am wondering, this being my first time ordering from HP, has anyone else experienced this sort of delay? I want to know so I know whether to order from them or not in the future, only if this sort of delay is common.
Delayed Shipping
Discussion in 'HP' started by Lateralus, Feb 2, 2009.