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    Dell 420 & HP 2710 Will Not Load Applications & Drivers

    Discussion in 'HP' started by daclayton, Jul 4, 2007.

  1. daclayton

    daclayton Newbie

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    I have a new Dell 420 notepad running XP with the latest updates. I also have two other computers which both are networked wireless to my HP 2710 all in one printer which both are printing okay.

    Using my new Dell 420 I can ping my printer.

    The problem:
    When I am trying to load the 2710 applications & drivers on my D420 using either the printer supplied CD or a newer driver from HP's web site I cannot load the applications and HP drivers. After loading the 500Meg application and de-compressing (where it loads many files in my temp directory) it begins the installation by Flashing a HP install screen and then NOTHING further happens??

    Note: The HP supplied CD hangs up "Searching for installed applications"?

    All fIREWALLS INCLUDING THE MS FIREWALL AND VIRUS PROTECTIONS ARE TURNED OFF.

    I have uninstalled and tried several times with the same results.

    The HP driver from HP is rub_w01_Americas_Euro1

    Any help would be appreciated. After paying HP's support $35 I gave up.

    Dave.
     
    daclayton, Jul 4, 2007
    #1