Display driver update HDX18

Hey all,

I have a weird behavior of my brand new HP HDX18 (running Windows Vista 64 bit).

The Laptop does not play BluRay DVDs any more. It only worked two times. I can access the BluRay file system so I assume that the BluRay drive is working. Then trying to watch the movie with either HP MediaSmart or Windows Media Center, both programs hang and need to be stopped via Task Manager.

HP support recommended a video driver update - but...

When I try to install the recommended update of the display driver from the HP HDX18 support site, it installs and the laptop remains working (I hear sounds when receiving new emails or when wiping my finger on the finger print sensor), but the result is simply a black screen.
Same thing when using the nvidia beta drivers for notebook chips.

I tried to first switch to Standard VGA, then removing the old nvidia package, then installing the new driver. Same result: A black screen.

All I can do is doing a system recovery to get a working display again.

I did the BIOS update that I downloaded from the HP site as well. I currently have the Spyder software for screen calibration running.

HP support also recommended a "hard reset" of my windows installation, but since I just finished the complete installation of all programs I need, this is not what I really want.

Do you happen to have any other idea?

Thanks for any hints,

Gernot

 

Nobody else having this problem?

 

So are you saying you have done a system recovery or that is the last option you have left to do.

My guess is that either have a hardware problem with either your GPU or you Bluray disc drive.

 

No, I performed the windows system recovery via ESC - F11 on start up to get back to the system state before trying to update the driver...

 

It is done. I needed a tool named driver sweeper ( http://downloads.guru3d.com/download.php?det=1655) to completly remove the previous drivers. Now everything works as intended, incl. BluRay.