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    Display on nx6325 partially broke, my fault?

    Discussion in 'HP' started by colourmaker, Mar 16, 2007.

  1. colourmaker

    colourmaker Newbie

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    Hi, my HP nx6325 is two weeks old now.
    This laptop has what I assume is a sort of protection of the screen when the lid is closed. In the lower part of the keyboard are two heigthened rubber stabilisators which prevents the screen from getting in touch with the keyboard (keyboards are often full of.... what you just ate).

    Anyhow, this rubber stabilisators always leave an annoying mark on the screen which I have to clean. So, I tried to prevent this by laying a paper in between.
    Not so clever, the result is that this made to much pressure on the display where one of these stabilisators get in touch with the screen..... and made a damage. It doesnt look like pixels are broken... colour is still displayed, but when screen displays black themes, one can see that screen is not "black", but "white").

    I wonder... will this fix itself?... (-had to ask this dimwit question..)
    Any knowledge of how HP thinks of this?
    ... Many people I know use to put a white normal printer-paper in between to protect the screen...so I wanted to try the same... will HP blame me?
     
  2. SideSwipe

    SideSwipe Notebook Virtuoso

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    I dont see how they can, i dont see how a piece of paper caused all this? I think the screen was/is faulty, nothing to do with you if all u did was indeed what u say and nothing more that u forgot to mention.
     
  3. chrixx

    chrixx Product Specialist NBR Reviewer

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    Screen is not black, but appears white when black is displayed?
    This sounds like a hardware fault, not as a result of putting paper in between keyboard and screen. I do that all the time with my older notebook (because the bezel was scratching the palm rests), and it's fine.
    HP should be able to replace the screen under warranty.
     
  4. colourmaker

    colourmaker Newbie

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    It seems like the screen has damage in the outer layer maybe. When you look close at any LCD screen I think you see a certain percentage of dead pixels...Isn't it so? The area now damaged/damaged from factory looks like a increased gathering of such dead/white pixels