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    Do HP repairs carry warranty???

    Discussion in 'HP' started by mikesmith20001, Feb 1, 2009.

  1. mikesmith20001

    mikesmith20001 Newbie

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    Hello,

    My DV6565ca had a problem not recognisinng USB devices and a faulty keyboard.

    Just before its one year warranty was up i sent it in for repair.

    HP replaced the motherboard and keybaord.

    That was about 4 months ago.

    The "p" key has gone bad and the whole right side of the keyboard kind of "clicks" went i press any of the keys.

    Am i covered under any form of warranty?? I understand the 12 month warranty has run out, but would the repair of carried a warranty as the keyboard was one of the items replaced.

    I belive this laptop is also under the "extended warranty", but am i right in thinking the keyboard does not come under that warranty???

    Thanks,

    Mike
    [email protected]
     
    mikesmith20001, Feb 1, 2009
    #1
  2. Dr. Octogonapus

    Dr. Octogonapus Notebook Enthusiast

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    yes there is a repair warranty but unfortunately its only 90 days. Also I don't think the dv6500s are covered under the service enhancement but I forget the website. Its here on the forms somewhere.
     
    Dr. Octogonapus, Feb 2, 2009
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  3. mikesmith20001

    mikesmith20001 Newbie

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    Oh, looks like i just missed it.

    In that case, where is the best place to buy a keyboard???

    I live in Ontario, Canada.

    Thanks,
     
    mikesmith20001, Feb 2, 2009
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  4. timesquaredesi

    timesquaredesi MagicPeople VooDooPeople

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    if you just missed it by a few days, up to a couple of weeks, they still may honor it. i'd call and argue your case thoroughly.
     
    timesquaredesi, Feb 2, 2009
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  5. Infamous22

    Infamous22 Notebook Deity

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    If what Mr. TSD suggests should fail, hop on ebay. They usually offer decent pricing on repair parts.
     
    Infamous22, Feb 2, 2009
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