Does All H.P dvDV6500T has this problem !

Do all of you H.P DV6500T owners have "High pitched noise at idle...."

 

Not all, but many have this PROBLEM! I think HP is in big trouble with that and they MUST fix this issue. Check earlier threads, a lot of them started here regarding this problem...it's really ANNOYING to have that noise and it driven me crazy before I replaced the laptop!!!

 

So is this H.P problem or Intel core2 problem. If it is H.P problem does it mean that Peopel are not buying H.P dv6500 or if baught, they are returning it.

 

I am sure it's HP's problem as they have assembled this machine with faulty part in it. They are replacing such machines. It's not Core 2 Problem as I have same problem on my dv9000 with core duo (T2250). And did not have it on the same replaced machine. No signs of it on my new DV9500...

 

Suland : Do you meam that NOT ALL H.P dv6500t has high pitched noise at idle....

 

Not all HP laptops have that noise and not all laptop brands have that noise.

I’m sorry to hear that the DV6500 series is having that problem as well. I returned two DV6000 laptops because of the noise and hoped they would fixed it with the next generation. I’m glad I got away from HP.

Some people will try to tell you that other brands have that noise and it's normal, but that just isn’t true. I’ve listened to several different Core2 laptops in quiet rooms since my HP and they were pretty quiet. There are a handful of laptop Original Design Manufacturers (ODM) like Winstron, Compal, Asus, Clevo, Mitac, and Uniwill et. al. that make laptops for companies like Dell, HP, Sony, Acer, and other brands. Maybe the reason people say other brands have the noise is because one ODM may sell to more than one name brand – and could be the same ODM as HP. I’m not sure about that, but the problem seems more likely with HP.

I am sure that not all laptops have that noise and you shouldn’t just accept it, tune it out, have to mess with the settings, or add third party applications like RM Clock to make it act like it should.

The engineers I spoke to told me that many electronics resonate and make noise. They must test and re-test for different things because there are so many variables when they design boards. Noise is one issue, and they try to reduce or eliminate it in the design phase. Whoever designed HP laptops was careless and lazy.

In the end, though, I think it is HP’s fault. HP is responsible for telling the ODM what they want, approving the design, accepting the finished product, and dealing with complaints so it doesn’t happen again – those are basic quality procedures. The noise issue is recognized on the HP website, so they are aware of the problem and have had several complaints. If they can’t make their system work so that the next reiteration of their laptop doesn’t have the noise, I think they have a serious quality problem.

 

FYI the sound only occurs on battery when the cpu is switching to certain speeds. That is why you may not hear it often. Although with the newer BIOS's, i dont hear it as often anymore.

 

It's not HP's problem, the problem is with the newest Santa Rosa processors downclocking to a 400 Mhz FSB. It sounds like Intel has corrected this problem on its newest processors though. Also, the newest HP BIOS update also corrects this problem

 

Does your Santa Rosa Asus G1s have that problem?

 

By the way, quality doesn't mean that you can blame it on a vendor. HP has their name on the laptop so, if they actually make the finished product or not, they are still the manufacturer. They are responsible for all of the problems with their product. HP has the option, at the end of the day, to inspect and reject the product before they put it on the market.

Complaints pop up regularly about the noise from HP DV series owners – SEE HERE FOR 43 PAGES OF HP COMPLAINTS - they come up much fewer times from other manufacturers. That's because other manufacturers must have tighter control over their product and won't accept shoddy workmanship. HP quality probably has too much pressure to accept, get it on the market, and make some money.

So I'm not buying the argument that Intel processors are at fault or it's an issue with the Santa Rosa chipset. Why else are the vast majority of high pitch noise complaints coming from HP owners? Wasn't this a problem before the Santa Rosa chips were introduced anyway?

Look at it from a highly regulated industry like medical devices: if someone dies because of a faulty part made by a vendor for a manufacturer, who is at fault? The vendor or the manufacturer? Of course the vendor will be in trouble, but the FDA will effectively shut down the manufacturer and penalize them with fines and/or prosecution and jail time. It's the medical device manufacturer's responsibility to not put crap onto the market – if they did, they wouldn't be in business.

HP is no different except the consequences are far, far less. Instead of the customer dying, they are just annoyed to death. HP has decided that a high pitched noise is an acceptable risk for them to do business.

I'm completely amazed that people are willing to accept such substandard product and even try to justify it for them. All that the BIOS fixes or RM clock solutions do is keep the processor from idle and it runs faster, hotter, and makes the fan run more. Does that sound like a good solution to you?

This issue comes up again as HP pushes out their stock of the DV6000 series. There do seem to be plenty, if not more, of happy DV6500 customers. I do hope the problem is less with the DV6500 series, but more people are complaining like the OP. I just hope it's not becoming a trend that people are willing to accept.

So honguy, don't listen to jackasses that obfuscate the issue by making short statements like they know something about processors and their issues. Get it replaced and don't stop complaining until you're happy.

 

To ickysmits: I agree with you that HP has quality control over their laptops and that the bad batch of processors should be recalled/fixed. I also agree that consumers shouldn't settle for a BIOS update, but I was merely answering the question that was posed. honguy asked where the problem is from. I answered - correctly - that it is indeed from the intel's processor. In no way was I trying to "obfuscate the issue" or tell honguy to suck it up and live with it.

As far as HP as a vendor, they make as high of quality of computers as the other consumer level retailers, such as Dell, Gateway, or Toshiba.

And no, my Asus does not make a high pitched noise, neither did the dv6500tse I owned. It seems like only a batch of processors were defective. Furthermore, I have yet to encounter an HP dv-series laptop that screetches.

 

Lithus, I apologize for my misunderstanding – I was rude to you and wrong. I could have made my point without referring to your post. And thanks for not taking it to another level.

I had that noise on two HP's and, if you ever heard it, you'd want to rip your own head off just to not hear it anymore. I just don't want people to think that it's normal like I was convinced, the ringing in my ears finally went away two weeks later.

I'm typing this on a cheap, $499 Gateway that is so much more pleasant than the three HP's I had...so maybe I'm being unfair.

But while the Gateway I have now is lacking in other quality areas like design, feel and build, it does function like a laptop should. So I have to disagree that HP quality is as high as the other consumer level laptops - they look, feel, and are built so much better than the competition, you expect them to perform. Everything else inside, you'd think, should be equal.

With the Gateway, I know I got what I paid for – an ugly laptop that works fine. But with the HP, I was duped into thinking I was getting so much more through mega marketing – instead I just wanted to stab myself in the brain with a rusty screwdriver.

 

So the conclusion is that few dv6500t makes high pitched noise at idle then dv6000t. But with the fix does it runs hot? Does the fan stay on all the time?

 

No it does not. As I have mentioned before, I've had older than Santa Rosa DV9000 with T2250 (533FSB) and it's had this bloody noise. I have replaced it and the next one was ideal. No more FAN-speed added or so. It's not a Santa Rosa problem. Some most powerful power chip or transistor makes this noise. It's common in todays electronics, especially when most parts come from chinese manufacturers where more and more head company gives the control of quality to that chinese factory. And before - all the control was in hands of head company. We want cheaper - We get cheaper... But something is missing.

 

honguy, you can follow the instructions on the HP WEBSITE HERE and make your own conclusion. If that doesn't work, you can download RM Clock and see if that helps. Those are fixes that will keep the processor from idle; when the processor runs more, it gets hot; and when it get hot, the fan will come on more often. Try the recommended solutions or exchange it, it's up to you - suland is saying he had his replaced.

 

This is definitely an Intel/AMD problem as I hear about this a lot in several other boards.

 

I just went ahead and disabled my CPU C4 sleep state. Not a sound since (at least from that source) the downside is that the battery suffers a bit for it. Maybe you can call HP, complain, escalate, then demand that they send you a bigger capacity battery?

 

Completely disagree: It's not a problem with Intel - it's a problem with the way manufacturers use the Intel chip. And I'll say it again, you can't blame just one component from a vendor for the finished product. Greg, why are you willing to help HP justify a bad design by putting the blame on Intel?

If you sort through the pages and pages of Macbook Pro noise complaints online, you can read that the issue was resolved by Apple replacing the board. There are much fewer complaints posted now, if any at all. That's how you solve a quality problem.

 

Believe it or not, I sometimes notice the 'high pitch whine' on my nw8440. I can only hear it in a very quiet environment, though. It really doesn't bother me, since I can't hear it most of the time, and only when I'm on battery in a very quiet area, during idle. Once the fan kicks up, it drowns out the whine altogether anyway.

 

It's good that you have it so quiet. Most of the times these noises are pretty bad.

 

not mine =]