The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Dv6 Issue

    Discussion in 'HP' started by gaishi, May 19, 2011.

  1. gaishi

    gaishi Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    Mine is the new DV6 arrived last Friday, and now I have a problem which is the laptop suddenly shut down without any warning. It's already occure like four times, I didn't play game so it's not a overheating issue. Any one has the same problem? Can I return it and exchange a new one since it has only been less than a week after I received this laptop?
     
    gaishi, May 19, 2011
    #1
  2. fiveoneooo

    fiveoneooo Notebook Consultant

    Reputations:
    14
    Messages:
    279
    Likes Received:
    0
    Trophy Points:
    30
    Yes you can exchange it. I would call HP customer support and tell them about the problem and they will send you a shipping label and box or something like that so you can return it to them.
     
    fiveoneooo, May 19, 2011
    #2