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    Dv6-6190us LoJack?

    Discussion in 'HP' started by hotstocks, Aug 31, 2011.

  1. hotstocks

    hotstocks Notebook Consultant

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    Is Lojack secretly hidden on my new laptop?
    If so how can I remove it?
    The Remote Procedure Call (RPC) in windows services is set
    to automatic and enabled. You CAN NOT change it to disabled or manual,
    it is greyed out. I believe this is lojack service trying to contact
    lojack all the time and eating up my cpu cycles. I have no need for their
    paid trojan service. If my laptop is stolen, well that's why I have insurance, and I always have an acronis image for backup. Any help on removing
    this nonsense would be appreciated.
     
  2. hotstocks

    hotstocks Notebook Consultant

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    P.S. I don't see their software installed, but maybe I was asked at first startup and declined it, or deleted it later, don't remember. I would never install it, but I think HP does and hides it in the recovery partition as well as regular. I think that is ridiculous that a service I will never use is permanantly on in windows.
     
  3. wittynorseman

    wittynorseman Notebook Consultant

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    Yes LoJack is factory installed.

    HP Pavilion dv6-6190us Entertainment Notebook PC Product Specifications HP Pavilion dv6-6190us Entertainment Notebook PC - HP Customer Care (United States - English)

    I suggest a "Minimized Image Recovery."

    HP Notebook PCs - Using System Recovery, Factory Reset and Minimized Image Recovery Options - c02638587 - HP Business Support Center

    Minimized Image Recovery does the following:
    • Re-installs the original operating system.
    • Re-installs all original hardware drivers.
    • Re-installs HP essential software (i.e., HP Support Assistant, HP Recovery Manager, etc.).
    • Does not install trial applications or trial games.
    If there are user-created partitions on the hard drive, the HP Recovery Manager prompts you for permission to remove them or leave them intact.
     
  4. Izagaia

    Izagaia Notebook Evangelist

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    I have LoJack. And let me assure you that, although you may find a listing stating otherwise, in your programs folder, it is only a shortcut to a website. This version of LoJack that HP sells for their consumer products line, is specifically for notebooks and is a paid software service where you are issued a key card. You download the software from Absolute and simply enter in the key from the card. Unless you download the web installer, you have nothing to worry over. The running process is "rpcnet.exe" and it can be safely removed.

    Found this for removing:

    Files to remove:

    rpcnet.exe
    rpcnetp.exe
    rpcnet.dll
    rpcnetp.dll



    And as far as RPC is concerned... you need it. Period. Without it running, Windows would not. Many vital Windows processes, including some third-party applications such as LoJack do depend upon RPC running to function. This link should help with an explanation:

    Remote Procedure Call (RPC) - Process and Service wiki
     
  5. hotstocks

    hotstocks Notebook Consultant

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    Thanks Izagaia,
    But I do not have a rpcnet.exe process or service.
    I have under task manager services:
    RpcLocator
    RpcEptMapper
    RpcSs

    I also heard Lojack is hidden on a partition and hidden in the bios!
     
  6. zuvieltext

    zuvieltext Notebook Geek

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    Yup, I can confirm that there is a LoJack module embedded in the bios.
    Also, the Laptop sports additionally "Intel Anti Theft Protection". However,
    Intel's ATP can be at least disabled in the Advanced Bios tab under "Intel(R) Anti-Theft Technology Support".
     
  7. hotstocks

    hotstocks Notebook Consultant

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    So how can I erase lojack if I never installed it, and those three files are not on my hard drive? Any suggestions of where to look for them or in registry? I could not find them with a search or in free comander.
     
  8. Izagaia

    Izagaia Notebook Evangelist

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    Sounds as if you are looking for a completely "clean" system, then you will need to locate a custom (non-HP supplied) set of BIOS compatible for your board. I would probably look in the direction of the board's manufacturer first.
     
  9. hotstocks

    hotstocks Notebook Consultant

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    Not a big deal, I just wanted to know and kill the running processes using up my cpu trying to call lojack. The bios thing is not a resource hog.
     
  10. martyras

    martyras Notebook Enthusiast

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    Dv6-61xx has Lojack/intel anti-theft built in bios. But not the actual Lojack software installed into Windows. This means that in order to use it, you have to go to the absolute website, download and install the software and then you can lock your stolen laptop remotely, at bios level.
     
  11. hotstocks

    hotstocks Notebook Consultant

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    Thanks, so I am not running software I don't need or using hidden resources then.
     
  12. martyras

    martyras Notebook Enthusiast

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    Correct...